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- Tasks: Handle commercial insurance claims and provide top-notch client support.
- Company: Join a client-focused team in a supportive environment.
- Benefits: Negotiable salary, pension, life assurance, and 25 days holiday.
- Why this job: Make a real difference by helping clients navigate their claims.
- Qualifications: Experience in commercial insurance and strong communication skills.
- Other info: Ongoing training and professional development opportunities available.
The predicted salary is between 30000 - 40000 £ per year.
We are looking to add a Commercial Insurance Claims Handler to the team in Rawdon to ensure we provide the highest level of client care should they need to make a claim.
You will be working closely with the team and external stakeholders to ensure everyone remains fully aware of the status of the claim, where required seeking/providing additional information.
This role involves the day-to-day handling of a range of commercial claims, including property, motor and liability, assisting and advising clients, liaising with insurers and proactively progressing the claim through to settlement.
The day-to-day:
- Handle all claims allocated, including the creation of records and claim files.
- Chase clients and insurers for outstanding documents.
- Chase claims to a satisfactory conclusion.
- Appoint Loss Adjusters/Engineers where appropriate.
- Negotiate settlement with insurers.
- Issue settlement cheques for applicable claims.
- Maintain accurate computer records.
- Produce statistics, reports and information as required by Directors/Account Executives/Handlers on claims for clients.
- Establish close links with clients, Insurers, loss adjusters, engineers and other relevant parties.
- Attend client meetings with Account Executives when required.
What’s on offer:
- An excellent working environment where looking after our clients is prioritised.
- A negotiable basic salary + all the normal benefits (Pension, Life Assurance, 25 Days Holiday + Bank Holidays).
- Flexible Benefits and access to the annual company share save scheme (both post probation).
- An environment where ongoing professional development is taken seriously with ongoing training and development, coupled with access to fully funded professional qualifications (post probation).
Your Experience:
- You will have sound working knowledge of Commercial Insurance and Policy wordings gained within a claims environment.
- Your skill set should include strong Communication (Written, Verbal, Video), Negotiation, Stakeholder Management, Influencing and IT skills coupled with the ability to empathise with clients.
- Working knowledge of relevant legislation and regulatory requirements.
- Able to utilise Insurer portals and other relevant systems effectively for reporting and processing needs.
- Knowledge of Acturis or similar broking/claims systems would be highly beneficial.
Commercial Insurance Claims Handler in Guiseley employer: Brown & Brown (Europe)
Contact Detail:
Brown & Brown (Europe) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Insurance Claims Handler in Guiseley
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to commercial insurance claims. We recommend role-playing with a friend or using online resources to get comfortable discussing your experience and how it relates to the job.
✨Tip Number 3
Showcase your skills! Create a portfolio or a presentation that highlights your achievements in handling claims. This can be a great conversation starter during interviews and will help you stand out from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Commercial Insurance Claims Handler in Guiseley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Commercial Insurance Claims Handler role. Highlight your relevant experience in handling claims, your knowledge of insurance policies, and any specific skills that match the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention your communication skills, your ability to empathise with clients, and how you can contribute to providing top-notch client care.
Showcase Your Skills: In your application, don’t forget to showcase your negotiation and stakeholder management skills. We want to see how you’ve used these in past roles to achieve successful outcomes, especially in a claims environment.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you’re considered for the role as quickly as possible!
How to prepare for a job interview at Brown & Brown (Europe)
✨Know Your Stuff
Make sure you brush up on your knowledge of commercial insurance and policy wordings. Familiarise yourself with common claims processes, especially in property, motor, and liability sectors. This will help you answer questions confidently and show that you're ready to hit the ground running.
✨Showcase Your Communication Skills
Since this role involves liaising with clients, insurers, and other stakeholders, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in past roles, whether through written reports or verbal negotiations. This will demonstrate your strong communication abilities.
✨Be Ready for Scenario Questions
Expect to be asked about how you'd handle specific claims situations. Think of scenarios where you had to negotiate settlements or manage difficult clients. Prepare your responses using the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Research the Company Culture
Get a feel for the company's values and work environment. Look into their approach to client care and professional development. Being able to discuss how your personal values align with theirs can set you apart and show that you're genuinely interested in being part of their team.