At a Glance
- Tasks: Manage claims services and provide innovative solutions for clients.
- Company: Dynamic insurance firm focused on outstanding client service.
- Benefits: Negotiable salary, professional development support, and flexible benefits.
- Why this job: Join a team that values your input and offers career growth.
- Qualifications: Understanding of the claims market and strong communication skills.
- Other info: Opportunity to gain professional qualifications and influence at all levels.
The predicted salary is between 36000 - 60000 £ per year.
We are strengthening our Claims function within our Burnley hub to ensure we continue to provide outstanding service to our clients and colleagues.
You will be responsible for the delivery of claims services, taking overall responsibility for the smooth running of client accounts by providing or introducing technical advice and service support on all claims related matters.
The day to day:
- Main point of contact for all general/strategic claims issues.
- Manage a Delegated Authority claims management system in relation to Professional Indemnity Insurance scheme.
- Generate additional revenue through claims value added service.
- Understand the clients' business and their claims management needs and look for innovative solutions to deliver those needs through the provision of ongoing client service.
- Understand the client's business and associated insurance risks and exposures.
- Carry out analysis and report on claims experience including executive summaries, 'what if' analysis and triangulation etc - leading presentations and delivery to clients.
- Lead and deliver the end to end ongoing client service, adhering to standardised policies, procedures and service standards.
The Benefits:
- A negotiable starting salary with regular 1-2-1's coupled with the standard benefits package (Holiday, Pension etc.) and a culture built around developing its staff.
- Full support for professional qualifications.
- Access to both flexible benefits and our annual share save scheme (15% discount on BRO shares post probation).
About you:
You will have a good understanding of the claims market with a wide range of Commercial Insurance Knowledge, including Fleet, EL, PL, Motor, Property and Professions risks. You should be able to communicate and influence effectively at all levels up to and including director level. A skill set that includes high level analytical, IT and communication skills (verbal, written, video) coupled with a client first mindset.
Claims Handler in Burnley employer: Brown & Brown (Europe)
Contact Detail:
Brown & Brown (Europe) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Handler in Burnley
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who work in claims. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of Commercial Insurance. Be ready to discuss specific claims scenarios and how you would handle them. Show us you know your stuff!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Check out our website for roles that excite you and fit your skills. We want to see your passion!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm and keeps you fresh in their minds. Let’s make sure they remember you!
We think you need these skills to ace Claims Handler in Burnley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Claims Handler role. Highlight your experience in claims management and any relevant insurance knowledge. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about claims handling and how you can contribute to our team. Keep it engaging and personal, so we get a sense of who you are.
Showcase Your Analytical Skills: Since the role involves analysis and reporting, make sure to mention any relevant experience you have with data analysis or presenting findings. We love seeing candidates who can think critically and provide innovative solutions!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Brown & Brown (Europe)
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of the claims market, especially in areas like Professional Indemnity Insurance and other commercial insurance types. Being able to discuss specific cases or trends will show that you're not just familiar with the theory but also understand practical applications.
✨Showcase Your Analytical Skills
Prepare to demonstrate your analytical abilities during the interview. Bring examples of how you've used data analysis in past roles, perhaps through reports or presentations. This will highlight your capability to carry out 'what if' analyses and provide valuable insights to clients.
✨Communicate Like a Pro
Since you'll be the main point of contact for clients, practice your communication skills. Be ready to explain complex claims issues in simple terms. Role-play potential scenarios with a friend to build confidence in your verbal and written communication.
✨Understand the Client's Business
Research the company and its clients before the interview. Understanding their business model and potential claims management needs will allow you to suggest innovative solutions. This shows that you’re proactive and genuinely interested in providing excellent service.