At a Glance
- Tasks: Manage and deliver small change activities in a structured, controlled manner.
- Company: Join a leading firm in the insurance and financial services sector.
- Benefits: Flexible remote work, competitive salary, and opportunities for professional growth.
- Other info: Dynamic role with excellent career progression in a supportive environment.
- Why this job: Be a key player in driving impactful changes that enhance customer outcomes.
- Qualifications: Experience in change management and strong analytical skills required.
The predicted salary is between 50000 - 60000 € per year.
This role is accountable for the end-to-end governance, prioritisation, and delivery of all Acturis small change activity across Retail Operations. The role exists to ensure that every small change is necessary, proportionate, controlled, properly assessed for risk and benefit, and aligned to regulatory, financial, and operational objectives.
The postholder acts as the custodian of the Small Change governance framework, ensuring that changes are not driven by ad-hoc requests, individual preference, or short-term fixes, but are instead considered through a structured change process that protects data integrity, customer outcomes, regulatory compliance, and financial controls.
The role is central to the success of the Small Change Board, providing clarity, challenge, and direction so that the Board operates as a decision-making forum rather than a status update meeting, and so that small change remains a strategic enabler rather than an unmanaged workload.
The day to day:
- Own and operate the Acturis Small Change governance framework, ensuring all small change activity is identified, assessed, prioritised, approved, and delivered in a controlled, auditable manner.
- Lead the operational management of the Acturis Small Change Board, ensuring it functions as a proportionate, decision-making forum with clear agendas, high-quality information, and timely outcomes.
- Control and prioritise demand, applying consistent criteria to ensure regulatory, financial, data-risk, and customer-impacting changes take precedence over discretionary or preference-driven requests.
- Provide clear challenge and decision support, ensuring each change is assessed for risk, benefit, operational impact, testing requirements, and alignment with wider Retail and Technology strategy.
- Safeguard regulatory compliance, financial controls, and data integrity by ensuring changes do not introduce misuse, workaround behaviour, or unintended exposure.
- Define proportionate testing and release requirements, ensuring changes are appropriately validated, documented, and communicated before production deployment.
- Maintain full transparency of small change activity, including demand, backlog, throughput, capacity, and realised benefits, to support assurance, audit, and planning.
- Act as the primary operational interface with Acturis for small change, managing scope, cost, feasibility, and delivery expectations, and escalating development or project-level change where appropriate.
- Guide the business on appropriate use of system change, distinguishing between issues best solved through configuration, process, training, or policy.
About you:
- Experience working in change, operations, governance, or platform-based roles, ideally within insurance, financial services, or a regulated environment.
- Experience analysing change to understand impact, risk, dependencies, and root cause, and using that analysis to inform decisions or recommendations.
- A solid understanding of how system changes affect operations, people, data, and controls, gained through practical, hands-on experience.
- Confidence engaging with a range of stakeholders and explaining decisions clearly, including when challenge or reassurance is needed.
- Experience prioritising work and making balanced, risk-aware decisions across competing demands.
- Comfortable working within governance processes or forums, with a willingness to take ownership and accountability.
- Clear and practical communication skills, with the ability to turn decisions into understandable guidance for teams.
- Proficient in working with Microsoft Excel, PowerPoint, Visio and other tools.
Desirable
- Understanding of regulatory, financial, and data integrity considerations in system change.
- Exposure to FCA-regulated environments, Consumer Duty, or financial controls.
- Experience bridging operational, technical, and compliance stakeholders.
Acturis Change Analyst employer: Brown & Brown (Europe)
At Acturis, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. Our remote working environment allows for flexibility while providing ample opportunities for professional growth and development within the insurance and financial services sector. With a strong focus on governance and strategic change management, employees are empowered to make impactful decisions that drive success and ensure regulatory compliance, making every role meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Acturis Change Analyst
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Acturis or similar companies. A friendly chat can open doors and give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for interviews by practising common questions related to change management and governance. We recommend using the STAR method to structure your answers – it helps you showcase your experience effectively!
✨Tip Number 3
Showcase your analytical skills! Be ready to discuss how you've assessed risks and benefits in past roles. Use specific examples to demonstrate your understanding of how system changes impact operations and compliance.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Acturis Change Analyst
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Acturis Change Analyst role. Highlight your experience in change management, governance, and any relevant industry knowledge. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've successfully managed change or improved processes in the past. Let us know why you’re excited about joining StudySmarter!
Showcase Your Analytical Skills:Since this role involves assessing risks and benefits, make sure to highlight your analytical skills in your application. Provide examples of how you've used data to inform decisions or improve operations. We love seeing candidates who can think critically!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy to do!
How to prepare for a job interview at Brown & Brown (Europe)
✨Know Your Change Governance
Familiarise yourself with the principles of change governance, especially in a regulated environment. Be ready to discuss how you would ensure that small changes are necessary and proportionate, and how you would manage risks and benefits effectively.
✨Showcase Your Analytical Skills
Prepare examples of how you've previously analysed change impacts, risks, and dependencies. Highlight your ability to use this analysis to inform decisions, as this will demonstrate your capability to provide clear challenge and decision support.
✨Engage Stakeholders Effectively
Think about times when you've had to engage with various stakeholders. Be prepared to share how you communicated complex decisions clearly and provided reassurance or challenge when needed. This will show your confidence and communication skills.
✨Demonstrate Prioritisation Skills
Be ready to discuss how you prioritise work across competing demands. Share specific examples where you've made balanced, risk-aware decisions, particularly in a fast-paced or regulated setting, to illustrate your operational management capabilities.
