Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage client insurance policies, ensuring top-notch service and relationship building.
- Company: Join Thompson Insurance Brokers, a trusted name in Solihull for over 35 years.
- Benefits: Enjoy a hybrid work environment, competitive salary, and professional development support.
- Why this job: Be part of a dynamic team focused on client success and personal growth.
- Qualifications: Experience in Commercial Insurance and strong communication skills are essential.
- Other info: Opportunity to negotiate with Underwriters and work with a supportive management team.
The predicted salary is between 36000 - 60000 £ per year.
Location: Solihull (Hybrid)
Package: £Negotiable + Benefits
We are currently looking for a Senior Commercial Insurance Account Handler to join our welcoming and professional team in Solihull at Thompson Insurance Brokers (part of Brown & Brown). In Solihull we have been looking after clients for over 35 years, providing outstanding service and advice. We have grown consistently and are now looking to add a Senior Account Handler to the team to ensure service levels are maintained to the highest levels.
You will be looking after clients' policy programmes from New Business quotations to Renewals and Mid-Term Adjustments, ensuring service, accuracy and a long-term relationship.
The day to day:
- Assisting clients on renewals, new business quotations, managing relationships with key stakeholders and delivering outstanding service to them.
- Proactively develop a pipeline of referrals from existing clients to obtain new business.
- Working with clients to expand and develop their coverage to ensure they have the right cover.
- Liaising with the senior brokers, account executives and management teams to ensure all documentation is accurate and within prescribed timescales.
- Actively negotiating with Underwriters as required to secure the best terms.
- Working in a compliant and timely manner on all cases.
- Ensuring retention levels and income targets are achieved.
- Working with the management team to achieve business objectives and support with the development of colleagues.
The rewards:
- Negotiable basic salary plus benefits (Pension, Death in Service etc.)
- A hybrid working environment.
- Full support for professional development (including fully funded qualifications).
About you:
- Experience of Commercial and Corporate Insurance markets and be looking to take the next step in your career.
- Exposure to dealing with clients at all levels and product lines from £2,000 to £500,000.
- Able to communicate clearly and effectively with stakeholders at all levels and should be used to using Word, Excel and wider broking platforms (Open GI / Acturis in an ideal world).
- Confident in dealing with stakeholders at all levels and have a wider skill set that includes strong communication (both written and verbal), negotiation, sales and IT skills.
Role Synonyms: Commercial Account Broker, Account Broker, Commercial Account Handler, Commercial Insurance Broker, Desk Based Account Executive, Corporate Insurance Adviser.
Senior Account Handler employer: Brown & Brown
Contact Detail:
Brown & Brown Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Handler
✨Tip Number 1
Familiarise yourself with the specific insurance products and services offered by Thompson Insurance Brokers. Understanding their unique selling points will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Thompson Insurance Brokers on platforms like LinkedIn. This can provide you with insider knowledge about the company culture and expectations, which can be invaluable when preparing for interviews.
✨Tip Number 3
Brush up on your negotiation skills, as this role requires active negotiation with underwriters. Consider role-playing scenarios with a friend or mentor to build confidence and refine your approach.
✨Tip Number 4
Prepare examples from your past experience that showcase your ability to manage client relationships and achieve retention levels. Being able to articulate these experiences clearly will set you apart during the interview process.
We think you need these skills to ace Senior Account Handler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in commercial and corporate insurance. Emphasise your skills in managing client relationships, negotiating with underwriters, and using broking platforms like Open GI or Acturis.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific experiences that demonstrate your ability to handle renewals, new business quotations, and your proactive approach to developing client relationships.
Highlight Relevant Skills: In your application, clearly outline your communication, negotiation, and sales skills. Provide examples of how you've successfully managed client accounts and achieved retention levels in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects your attention to detail, which is crucial in the insurance industry.
How to prepare for a job interview at Brown & Brown
✨Know Your Insurance Basics
Make sure you brush up on your knowledge of commercial and corporate insurance markets. Be prepared to discuss specific products and policies, as well as any recent changes in the industry that could affect clients.
✨Demonstrate Relationship Management Skills
Since the role involves managing client relationships, think of examples from your past experience where you've successfully built and maintained long-term relationships with clients or stakeholders. Be ready to share these stories during the interview.
✨Showcase Your Negotiation Skills
Prepare to discuss your negotiation strategies and experiences. Think about times when you secured favourable terms for clients and how you approached those discussions with underwriters.
✨Familiarise Yourself with Relevant Software
As the job mentions using platforms like Open GI or Acturis, it’s a good idea to familiarise yourself with these systems if you haven't already. Being able to speak confidently about your IT skills will impress the interviewers.
