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For Companies At a Glance
- Tasks: Provide top-notch service to customers while maximising sales opportunities.
- Company: Join a growing insurance team in Southport with a focus on career development.
- Benefits: Enjoy a negotiable salary, bonuses, and a flexible benefits package.
- Why this job: Be part of an exciting growth phase and build a rewarding career with us.
- Qualifications: 12 months of sales or customer service experience is required; insurance knowledge is a plus.
- Other info: Monday to Friday work schedule with no shifts and ongoing training support.
The predicted salary is between 28800 - 43200 £ per year.
This is a great opportunity to become a valued member of our Insurance team based in Southport. The main requirement for the role is to provide excellent levels of service to both new and existing customers, utilising strong sales and negotiation skills to ensure we maximise new business opportunities. You will be joining us during this exciting period of growth, with a fantastic opportunity to build an excellent career here.
About you:
- The successful applicants should have at least 12 months sales or customer service experience.
- Insurance experience is desirable, but this is not essential and product training will be provided.
- You’ll be a good communicator and have strong numerical and verbal skills.
The day to day:
- Deliver excellent customer service to all customers.
- Uphold the company’s mission statement and values.
- Responsible for the achievement of individual income target.
- The achievement of new business case count and retention targets.
- Maximising sales opportunities by proactively selling and securing additional business.
- Raising underwriting concerns and rating risks appropriately.
- Accurately complete administrative tasks such as post, diary as well as account and insurer queries.
- Securing a consistent pass rate on all call observations.
- Awareness of complaint handling - Being able to resolve minor customer complaints and being fully aware of the company complaints process.
- Liaise and build relationships with insurers and customers - both internally and externally.
- General administration work: Prioritise all client communication (via phone, email and in-person) to ensure the customer receives a high level of customer service.
The Rewards:
A negotiable basic salary coupled with a bonus structure that will add significantly to this, a benefits package that includes all the normal pieces (Pension, Holidays, DIS, Share Save) and access to a wider flexible benefits package once you’ve completed your probation. A working environment on a Monday to Friday basis with no shifts. Full support for ongoing development, with regular training and development available and funding available for professional qualifications.
Sales Executive employer: Brown & Brown
Contact Detail:
Brown & Brown Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Executive
✨Tip Number 1
Familiarise yourself with the insurance industry and its key players. Understanding the market trends and challenges can help you engage in meaningful conversations during interviews and demonstrate your commitment to the role.
✨Tip Number 2
Practice your sales pitch! Since the role requires strong sales and negotiation skills, prepare a few scenarios where you can showcase your ability to close deals and handle objections effectively.
✨Tip Number 3
Network with current employees or professionals in the insurance sector. This can provide you with insider knowledge about the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 4
Be ready to discuss your customer service experience in detail. Prepare examples that highlight how you've successfully resolved issues or built relationships with clients, as this will be crucial for the role.
We think you need these skills to ace Sales Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your sales and customer service experience. Use specific examples that demonstrate your strong communication skills and ability to achieve targets, as these are key for the Sales Executive role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention how your previous experience aligns with the responsibilities outlined in the job description, particularly your ability to deliver excellent customer service and maximise sales opportunities.
Highlight Relevant Skills: In your application, emphasise your numerical and verbal skills, as well as any experience you have in handling customer complaints. This will show that you are well-equipped to manage the day-to-day tasks of the role.
Showcase Your Growth Mindset: Mention your willingness to learn and develop within the company. Highlight any past experiences where you have taken initiative to improve your skills or knowledge, especially in sales or customer service.
How to prepare for a job interview at Brown & Brown
✨Showcase Your Sales Skills
Be prepared to discuss your previous sales experience in detail. Highlight specific examples where you successfully closed deals or exceeded targets, as this will demonstrate your capability to contribute to the company's growth.
✨Understand the Insurance Industry
While insurance experience is not essential, having a basic understanding of the industry can set you apart. Research common terms and trends in insurance to show your enthusiasm and willingness to learn.
✨Demonstrate Excellent Communication
As a Sales Executive, strong communication skills are crucial. Practice articulating your thoughts clearly and confidently, and be ready to engage in role-play scenarios to showcase your ability to handle customer interactions.
✨Prepare for Customer Service Scenarios
Since delivering excellent customer service is a key part of the role, think of examples from your past where you resolved customer complaints or built strong relationships. This will illustrate your commitment to customer satisfaction.
