Quality Officer

Quality Officer

Full-Time 29300 - 36500 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support quality and compliance operations, ensuring high standards in a regulated environment.
  • Company: Join Broughton, a global leader in improving public health through innovative research.
  • Benefits: Competitive salary, annual bonus, generous holidays, and excellent health benefits.
  • Other info: Collaborative team environment with opportunities for continuous improvement and career growth.
  • Why this job: Make a real impact on public health while developing your quality management skills.
  • Qualifications: Degree in a scientific field and 2 years' experience in a quality role.

The predicted salary is between 29300 - 36500 £ per year.

Location: On-site – Coleby House, Skipton, BD23 3AG

Salary: £29,300 – £36,500 per annum, DOE + Excellent Benefits!

Hours: 40 hours per week, Monday – Friday (8:00am – 4:30pm)

Contract Type: Full-time, Fixed-term (12 months)

Benefits:

  • Annual Bonus: Up to £1,200 based on company and personal performance
  • Holidays: 25 days plus statutory holidays (option to purchase up to one additional week)
  • Broughton Day: Fixed day off every 2–3 weeks via salary sacrifice
  • Pension: Auto-enrolment
  • Life Insurance: 2× salary death in service
  • Healthcare: Cash plan

Broughton’s mission is to improve public health and well-being. As a global contract research organisation, we collaborate with future-focused organisations and category innovators to bring products to market across the Pharmaceutical, Healthcare and Lifestyle sectors. Our integrated solutions are delivered through our contract laboratories by a world-leading team of scientists and regulatory consultants.

At Broughton, quality is fundamental to how we operate. Our quality systems underpin the integrity of our data, the confidence of our clients and the standards we hold ourselves to as a regulated organisation. We are seeking a Quality Officer on a FTC for 12 months to support the everyday operation of quality and compliance across Broughton during a period of maternity cover.

Reporting to the Quality Manager, you will play a key role in the delivery and maintenance of the Quality Management System (QMS), supporting GMP, ISO 17025 and non-GMP activities across the business. This is a hands-on quality role suited to individuals who are comfortable working across documentation, investigations and audit activity, and who can apply regulatory requirements pragmatically within a commercial laboratory environment.

As our Quality Officer, you will be responsible for:

  • Owning assigned Quality Management System (QMS) processes, ensuring records are accurate, current and reviewed on time
  • Reviewing, approving and controlling quality documentation, including release records, deviations, non-conformances, validation documents, protocols and reports
  • Logging, reviewing, approving and supporting investigation of quality events, including deviations, OOS/OOTs, complaints, CAPAs, system suitability failures and equipment failures
  • Supporting internal inspections and client or regulatory audits, including preparation, back-room support, responses and follow-up actions
  • Maintaining quality logs, databases and documentation to ensure complete, accurate and contemporaneous records
  • Managing and responding to quality mailbox requests
  • Raising, reviewing and approving internal documentation supporting operational needs (e.g. static data changes and CDS template requests)
  • Conducting internal audits in line with approved schedules and procedures
  • Acting as a Subject Matter Expert within defined QMS areas, such as supplier approval, change control, validation or documentation
  • Supporting or leading investigations, including root cause analysis, risk assessments and CAPA ownership
  • Managing supplier and subcontractor approval activities, including risk assessments, audits and follow-up actions
  • Supporting quality agreements, contract acceptor processes and client-specific quality requirements
  • Planning, delivering and tracking continuous improvement initiatives arising from audits or internal review
  • Coordinating and tracking CAPAs to agreed timelines

To be successful in this role, you will need:

  • A degree or qualification in a scientific or vocationally related discipline
  • At least 2 years’ experience working in a Quality role within a regulated environment
  • Working knowledge of relevant regulations and standards (e.g. GxP and/or ISO 17025)
  • Experience applying regulations to technical documentation, such as methods, validations, protocols and reports
  • Familiarity with investigation techniques (e.g. deviations, OOS/OOTs, non-conformances and CAPAs)
  • Strong attention to detail and commitment to data integrity
  • Clear, confident written and verbal communication skills
  • Good organisational skills with the ability to manage competing priorities
  • Competent IT skills, including Microsoft Office applications
  • A professional, collaborative approach when working across teams

It would be great if you also had:

  • Experience with quality improvement methodologies (e.g. Lean, Six Sigma, QbD)
  • Knowledge of chromatographic data systems and statistical tools
  • Experience supporting or leading audits
  • Strong technical writing skills and confidence providing review feedback
  • Demonstrable commercial awareness within a regulated environment

Join us and contribute to the systems and standards that underpin high-quality science and protect public health. If you are interested in this role, please submit your CV by clicking APPLY.

Please note: We do not offer sponsorship. No agencies please.

Quality Officer employer: Broughton

Broughton is an exceptional employer that prioritises the well-being and professional growth of its employees, offering a supportive work culture in the heart of Skipton. With competitive salaries, generous benefits including an annual bonus, and opportunities for continuous improvement initiatives, we empower our Quality Officers to thrive in a collaborative environment dedicated to enhancing public health. Join us to be part of a world-leading team where your contributions directly impact the integrity of our quality systems and the success of innovative healthcare solutions.
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Contact Detail:

Broughton Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Quality Officer

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the company and its values. Understand their mission and how your skills as a Quality Officer can contribute to their goals. Tailor your responses to show you're the perfect fit!

✨Tip Number 3

Practice makes perfect! Conduct mock interviews with friends or family to build confidence. Focus on articulating your experience with quality management systems and regulatory compliance clearly and concisely.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team at Broughton.

We think you need these skills to ace Quality Officer

Quality Management System (QMS)
GMP
ISO 17025
Documentation Control
Investigations
Audit Support
Root Cause Analysis
CAPA Management
Regulatory Compliance
Data Integrity
Communication Skills
Organisational Skills
IT Skills
Quality Improvement Methodologies
Technical Writing

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Quality Officer role. Highlight your relevant experience in quality management and any specific regulations you've worked with. We want to see how your background aligns with our mission at Broughton!

Showcase Your Skills: In your application, don’t just list your qualifications—show us how you’ve applied them! Use examples from your past roles to demonstrate your attention to detail and problem-solving skills. We love seeing real-life applications of your expertise.

Be Clear and Concise: When writing your cover letter, keep it clear and to the point. We appreciate straightforward communication, so make sure you express your interest in the role and why you’d be a great fit without rambling on too much!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy—just click APPLY and follow the prompts!

How to prepare for a job interview at Broughton

✨Know Your Quality Standards

Make sure you brush up on GxP and ISO 17025 regulations before the interview. Being able to discuss how these standards apply to your previous work will show that you’re not just familiar with them, but that you can practically apply them in a quality role.

✨Prepare for Scenario Questions

Expect questions about how you've handled quality events like deviations or CAPAs in the past. Think of specific examples where you successfully navigated challenges, as this will demonstrate your problem-solving skills and attention to detail.

✨Showcase Your Communication Skills

Since the role involves collaboration across teams, be ready to discuss how you’ve effectively communicated quality issues or improvements in previous positions. Clear, confident communication is key, so practice articulating your thoughts clearly.

✨Highlight Continuous Improvement Initiatives

Be prepared to talk about any continuous improvement projects you've been involved in. Whether it’s Lean, Six Sigma, or another methodology, showing that you have a proactive approach to enhancing quality systems will set you apart from other candidates.

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