At a Glance
- Tasks: Join our team to support events and guest experiences in a beautiful setting.
- Company: Broughton Sanctuary is a unique destination focused on nature, wellbeing, and community.
- Benefits: Enjoy flexible hours, a pension scheme, tips, subsidised meals, and discounts for family and friends.
- Other info: Immediate start available; full-time and part-time roles with evening and weekend shifts.
- Why this job: Be part of a meaningful experience that promotes connection and personal growth.
- Qualifications: Prior hospitality experience is a plus, but a positive attitude and willingness to learn are essential.
The predicted salary is between 24000 - 36000 £ per year.
Broughton Sanctuary is one of the UK’s leading retreat and regeneration centres, set within 2,500 acres of stunning Yorkshire countryside. With a heritage stretching back over 1,000 years and a bold vision for the future, it is a truly unique and inspiring destination where people, nature, and enterprise come together.
As a centre for wellbeing, sustainability, and hospitality, Broughton offers transformational retreats, unforgettable events, and immersive experiences that reconnect guests with themselves and the natural world.
We are looking for experienced, enthusiastic Hospitality Team Members to join our growing team working flexibly across our hospitality venues, including Utopia Bistro, Avalon Wellbeing Centre, and The Hall, supporting day‑to‑day operations, events, and guest experiences to the highest standards.
Monday - Sunday rota (includes weekends and evenings)
Start Date: Immediate start available
£13.50 per hour
Key Responsibilities
Utopia Bistro (On-Site Dining)
- Deliver warm, professional front of house service, including waiting tables and engaging with guests.
- Operate the till and POS system, taking food and beverage orders accurately and efficiently.
- Provide knowledgeable menu guidance and respond confidently to guest queries.
- Support preparation of the space before service for all retreats, events, weddings, meetings, and assist with clear‑downs and resets.
- Maintain high standards of cleanliness and presentation, including basic cleaning duties in line with food hygiene standards.
- Assist with preparation and turnaround of meeting room bookings within the space.
Avalon Wellbeing Centre (Front Desk & Facilities)
- Act as the first point of contact for guests at the Avalon reception desk.
- Answer telephone calls, take accurate messages and manage bookings and schedules.
- Provide calm, welcoming and professional customer service aligned with wellbeing values.
- Prepare studio spaces for classes, treatments and sessions, including set‑ups and take‑downs.
- Carry out basic cleaning duties across reception areas, studios, gym, pool suite, and changing rooms.
- Manage laundry duties, including towel replenishment and stock rotation.
The Hall (Guest Arrivals, Service & Events)
- Support guest arrivals, including welcoming guests, escorting them to rooms and assisting with luggage.
- Deliver front of house and waiting‑on duties during meal service.
- Maintain cleanliness and presentation of communal areas with a strong eye for detail.
- Support the delivery of Sanctuary events in the Hall, including filming, retreats, weddings, private parties and functions.
Across The Sanctuary
- Assist with both indoor and outdoor event set‑ups and take‑downs.
- Represent Broughton Sanctuary in a professional, polished, and guest‑focused manner at all times.
- Previous experience in hospitality or customer service preferred, but not mandatory
- Strong communication skills and a friendly demeanor
- Ability to work effectively both independently and as part of a team
- Flexibility and availability to work varied hours, including weekends
- A positive attitude and a genuine interest in promoting well‑being and connection
- Company pension scheme
- Tips and annual discretionary bonus scheme
- Access to Sanctuary Wellbeing Schedule
- Subsidised meals at Utopia Bistro
- Family & Friends discount on Sanctuary events and stays
- Opportunity to work in a truly unique and beautiful environment
- Free parking
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Hospitality Assistants in Broughton employer: Broughton Sanctuary
As a large historic Estate in Yorkshire, we pride ourselves on being an exceptional employer that values employee well-being and professional growth. Our work culture fosters collaboration and innovation, offering flexible working hours, a supportive environment, and unique benefits such as free access to our Sanctuary Wellbeing Schedule and discounts for family and friends. Join us to lead impactful projects in a stunning setting while enjoying opportunities for personal and career development.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Assistants in Broughton
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Broughton Sanctuary. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Broughton Sanctuary
Don't be shy about reaching out to Broughton Sanctuary directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hospitality Assistants in Broughton
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Broughton Sanctuary and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Broughton Sanctuary
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
