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- Tasks: Join our team to support events and guest experiences in a beautiful setting.
- Company: Broughton Sanctuary is a unique destination focused on nature, wellbeing, and community.
- Benefits: Enjoy flexible hours, a pension scheme, tips, subsidised meals, and discounts for family and friends.
- Why this job: Be part of a meaningful experience that promotes connection and personal growth.
- Qualifications: Prior hospitality experience is a plus, but a positive attitude and willingness to learn are essential.
- Other info: Immediate start available; full-time and part-time roles with evening and weekend shifts.
The predicted salary is between 24000 - 36000 £ per year.
Broughton Sanctuary is one of the UK’s leading retreat and regeneration centres, set within 2,500 acres of stunning Yorkshire countryside. With a heritage stretching back over 1,000 years and a bold vision for the future, it is a truly unique and inspiring destination where people, nature, and enterprise come together.
As a centre for wellbeing, sustainability, and hospitality, Broughton offers transformational retreats, unforgettable events, and immersive experiences that reconnect guests with themselves and the natural world.
We are looking for experienced, enthusiastic Hospitality Team Members to join our growing team working flexibly across our hospitality venues, including Utopia Bistro, Avalon Wellbeing Centre, and The Hall, supporting day‑to‑day operations, events, and guest experiences to the highest standards.
Monday – Sunday rota (includes weekends and evenings)
Start Date: Immediate start available
£13.50 per hour
Key Responsibilities
Utopia Bistro (On-Site Dining)
- Deliver warm, professional front of house service, including waiting tables and engaging with guests.
- Operate the till and POS system, taking food and beverage orders accurately and efficiently.
- Provide knowledgeable menu guidance and respond confidently to guest queries.
- Support preparation of the space before service for all retreats, events, weddings, meetings, and assist with clear‑downs and resets.
- Maintain high standards of cleanliness and presentation, including basic cleaning duties in line with food hygiene standards.
- Assist with preparation and turnaround of meeting room bookings within the space.
Avalon Wellbeing Centre (Front Desk & Facilities)
- Act as the first point of contact for guests at the Avalon reception desk.
- Answer telephone calls, take accurate messages and manage bookings and schedules.
- Provide calm, welcoming and professional customer service aligned with wellbeing values.
- Prepare studio spaces for classes, treatments and sessions, including set‑ups and take‑downs.
- Carry out basic cleaning duties across reception areas, studios, gym, pool suite, and changing rooms.
- Manage laundry duties, including towel replenishment and stock rotation.
The Hall (Guest Arrivals, Service & Events)
- Support guest arrivals, including welcoming guests, escorting them to rooms and assisting with luggage.
- Deliver front of house and waiting‑on duties during meal service.
- Maintain cleanliness and presentation of communal areas with a strong eye for detail.
- Support the delivery of Sanctuary events in the Hall, including filming, retreats, weddings, private parties and functions.
Across The Sanctuary
- Assist with both indoor and outdoor event set‑ups and take‑downs.
- Represent Broughton Sanctuary in a professional, polished, and guest‑focused manner at all times.
- Previous experience in hospitality or customer service preferred, but not mandatory
- Strong communication skills and a friendly demeanor
- Ability to work effectively both independently and as part of a team
- Flexibility and availability to work varied hours, including weekends
- A positive attitude and a genuine interest in promoting well‑being and connection
- Company pension scheme
- Tips and annual discretionary bonus scheme
- Access to Sanctuary Wellbeing Schedule
- Subsidised meals at Utopia Bistro
- Family & Friends discount on Sanctuary events and stays
- Opportunity to work in a truly unique and beautiful environment
- Free parking
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Hospitality Assistants employer: Broughton Sanctuary
Contact Detail:
Broughton Sanctuary Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Assistants
✨Tip Number 1
Familiarise yourself with Broughton Sanctuary's values and mission. Understanding their focus on nature, wellbeing, and community will help you connect with the team during interviews and show your genuine interest in their culture.
✨Tip Number 2
Highlight any relevant experience in hospitality or customer service during your conversations. Even if your background isn't directly in hospitality, think about transferable skills from other roles that demonstrate your adaptability and strong work ethic.
✨Tip Number 3
Be prepared to discuss your flexibility regarding working hours. Since the role involves evenings and weekends, showing that you're open to a varied schedule can set you apart from other candidates.
✨Tip Number 4
Express your enthusiasm for learning and growing within the hospitality field. Broughton Sanctuary values a can-do attitude, so sharing examples of how you've embraced new challenges in the past can make a positive impression.
We think you need these skills to ace Hospitality Assistants
Some tips for your application 🫡
Understand the Company: Familiarise yourself with Broughton Sanctuary's values and mission. Highlight your understanding of their focus on nature, wellbeing, and community in your application.
Tailor Your CV: Make sure your CV reflects any relevant experience in hospitality or customer service. Emphasise skills that align with the role, such as adaptability, a friendly manner, and a strong work ethic.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your eagerness to learn. Mention specific aspects of Broughton Sanctuary that resonate with you and explain why you want to be part of their team.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammar errors, and ensure that all information is clear and concise to make a great first impression.
How to prepare for a job interview at Broughton Sanctuary
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share any personal experiences that highlight your love for creating memorable guest experiences, as this aligns with Broughton Sanctuary's values.
✨Demonstrate Flexibility and Adaptability
Since the role requires working on a rota basis, including evenings and weekends, be prepared to discuss your availability and willingness to adapt to different situations. Highlight any past experiences where you successfully managed changing circumstances.
✨Emphasise Teamwork and Communication Skills
Broughton Sanctuary values connection and community, so it's important to showcase your ability to work well in a team. Provide examples of how you've effectively communicated and collaborated with colleagues in previous roles.
✨Research Broughton Sanctuary's Values
Familiarise yourself with the culture, values, and vision of Broughton Sanctuary before the interview. This will not only help you answer questions more effectively but also demonstrate your genuine interest in being part of their mission.
