At a Glance
- Tasks: Oversee a busy maintenance control department and ensure KPIs are met with your team.
- Company: Join a dynamic company managing a diverse fleet of vehicles.
- Benefits: Monday to Friday role with competitive pay and career growth opportunities.
- Other info: Fast-paced environment with no two days the same.
- Why this job: Exciting, varied work with a chance to lead and make an impact.
- Qualifications: Experience in fleet management and knowledge of HGVs is a plus.
The predicted salary is between 35000 - 45000 £ per year.
As a Fleet Control Senior, you will be overseeing a busy maintenance control department and ensuring KPIs are met with your team. Your day-to-day role will see you with a headset on, talking technical issues with a host of core garages and service providers. This is a role where you will be providing first-class support over the phone to the company's fleet of vehicles. The fleet is diverse and includes HGVs, vans (LCV), refuse vehicles, gritters, sweepers, light commercials, and mini buses. No two days will ever be the same in this exciting post.
Responsibilities:
- Supervising and mentoring a small team of Controllers
- Scheduling repairs, inspections, and booking visits for the Field Engineers
- FNOL (First Notice of Loss) situations
- Chasing progress with a network of your own core garages and a chosen network of 3rd party maintenance providers
- Logging repair and maintenance notifications
- Ensuring the field service team have maximum utilisation
- Maintaining updates on stock/parts and ensuring correct levels
- Chasing up recoveries as a consequence of breakdowns and accidents
- Chasing up repair providers to analyse and action defects
- Understanding repair costs and challenging repair times
- Understanding what is and what isn’t a warranty repair
- Understanding maintenance spend
Qualifications:
- IT systems knowledge and MS Office skills
- Technical knowledge of HGVs from a mechanical perspective
- Daily communication with Service Managers, Workshop Controllers, and Commercial Vehicle Technicians
- Knowledge of authorisation automotive software such as Kerridge, DMS, SAP, etc.
Fleet Control Senior in Yate employer: Broughton Group
As a Fleet Control Senior, you will thrive in a dynamic work environment that values teamwork and innovation. Our company offers a supportive culture where your expertise in vehicle maintenance will be recognised and rewarded, alongside opportunities for professional growth and development. With a diverse fleet and a commitment to excellence, we ensure that no two days are the same, making this an exciting place to advance your career.
StudySmarter Expert Advice🤫
We think this is how you could land Fleet Control Senior in Yate
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work with HGVs and fleet management. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! When you get the chance to speak with potential employers, highlight your technical knowledge and experience with fleet maintenance. Make sure they know you're the go-to person for solving those tricky repair issues.
✨Tip Number 3
Prepare for the unexpected! In interviews, be ready to discuss real-life scenarios where you've tackled challenges in fleet control. Share specific examples of how you’ve managed repairs or improved KPIs – it’ll make you stand out!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly shows your enthusiasm. Plus, it’s a great way to get noticed by our hiring team!
We think you need these skills to ace Fleet Control Senior in Yate
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in fleet management and technical knowledge of HGVs. We want to see how your skills match the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Fleet Control Senior position. Share specific examples of how you've successfully managed teams or tackled technical challenges.
Show Off Your Communication Skills:Since this role involves a lot of communication over the phone, make sure your application reflects your ability to convey technical information clearly. We love candidates who can bridge the gap between technical jargon and everyday language!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Broughton Group
✨Know Your Fleet Inside Out
Make sure you brush up on your knowledge of different vehicle types, especially HGVs and their maintenance needs. Familiarise yourself with common technical issues and repair costs, as this will help you speak confidently about the role's requirements.
✨Showcase Your Leadership Skills
As a Fleet Control Senior, you'll be supervising a team. Prepare examples of how you've successfully led or mentored others in previous roles. Highlight your ability to motivate a team and ensure KPIs are met.
✨Master the Art of Communication
Since you'll be providing support over the phone, practice clear and concise communication. Think about how you can explain complex technical issues simply, and be ready to demonstrate your problem-solving skills during the interview.
✨Familiarise Yourself with Relevant Software
Get to grips with automotive software like Kerridge, DMS, or SAP if you haven't already. Being able to discuss your experience with these systems will show that you're prepared for the technical aspects of the job.
