At a Glance
- Tasks: Manage property claims and provide top-notch customer service to clients and colleagues.
- Company: Join a leading firm in the Property TPA Division with a supportive team culture.
- Benefits: Competitive salary, career development opportunities, and a dynamic work environment.
- Other info: Work alongside a national team of experts and grow your career in a thriving industry.
- Why this job: Make a real difference by helping clients navigate their claims and achieve settlements.
- Qualifications: Strong communication skills and a proactive approach to case management.
The predicted salary is between 30000 - 40000 £ per year.
Our client is looking to recruit a Case Manager within their Property TPA Division. The role involves providing first class customer service to customers, clients, and colleagues, ensuring that all claims are pro-actively managed to conclusion and that client specific service level criteria are met. The successful applicant will work closely alongside a national team of field Adjusters and handle their own caseload of Household/HNW, Commercial Property & Real Estate claims through to settlement.
Responsibilities
- Provide first class customer service to customers, clients and colleagues, ensuring all claims are pro-actively managed to conclusion and client specific service level criteria are met.
- Work closely with a national team of field adjusters and handle own caseload of Household/HNW and Commercial Property & Real Estate claims through to settlement.
- Write full and detailed reports for insurers, including recommendations for settlement and liaise with insurers, policyholders, contractors and other parties with a proactive approach to settling claims.
Interested applicants should apply online or forward their CVs to Craig Dyson at Exchange Street Claims.
TPA / Property Claims Case Manager in Woodford employer: Broughton Group
Our client is an exceptional employer, offering a dynamic work environment where collaboration and professional growth are at the forefront. With a strong focus on employee development, they provide comprehensive training and support, ensuring that Case Managers thrive in their roles while delivering outstanding service to clients. Located in a vibrant area, the company fosters a culture of inclusivity and teamwork, making it an ideal place for those seeking a rewarding career in property claims management.
StudySmarter Expert Advice🤫
We think this is how you could land TPA / Property Claims Case Manager in Woodford
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their values. Tailor your answers to show how you can provide that first-class customer service they’re after. Practice common interview questions with a friend to boost your confidence!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and demonstrates your professionalism.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to navigate!
We think you need these skills to ace TPA / Property Claims Case Manager in Woodford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Case Manager role. Highlight your experience in managing claims and providing top-notch customer service, as these are key aspects of the job.
Showcase Your Communication Skills:Since you'll be liaising with various parties, it's crucial to demonstrate your communication skills. Use clear and concise language in your application to show that you can convey information effectively.
Detail Your Experience:When writing your application, be specific about your previous experience with Household/HNW and Commercial Property claims. The more relevant details you provide, the better we can see how you fit into our team.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Broughton Group
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of property claims, especially Household/HNW and Commercial Property. Be ready to discuss specific cases you've managed in the past and how you approached them. This will show your expertise and confidence in handling a caseload.
✨Showcase Your Customer Service Skills
Since the role emphasises first-class customer service, prepare examples that highlight your ability to manage client relationships effectively. Think about times when you went above and beyond for a customer and how that impacted the outcome of a claim.
✨Prepare for Team Collaboration Questions
You'll be working closely with field adjusters, so expect questions about teamwork. Have examples ready that demonstrate your ability to collaborate and communicate effectively with colleagues and external parties to ensure claims are settled smoothly.
✨Practice Writing Reports
As writing detailed reports is a key part of the job, practice summarising complex information clearly and concisely. You might even want to bring a sample report to discuss during the interview, showcasing your attention to detail and professionalism.
