Contract Manager & Contract Supervisor ( Fulfilment )
Bristol (BS35)
35,000 - (phone number removed) per annum
Full-Time Permanent
Customer-Focused Logistics Opportunity - It's all about the Customer!
We are an established, internationally recognised logistics and supply chain specialist seeking a Fulfilment Contracts Manager & Supervisor to join our Bristol operation. ( Two roles available )
This is a fast-paced, customer-facing role where delivering exceptional customer service and maintaining strong client relationships is key.
The successful Fulfilment Contract Manager & Supervisor will play a vital role in ensuring smooth order fulfilment, stock accuracy, and KPI performance for their valuable customers.
The Role
- Coordinate the end-to-end order fulfilment process in line with customer KPIs
- Act as a key customer-facing contact for client queries and service updates
- Work closely with warehouse teams to manage order flow
- Maintain stock integrity and process transactions within the WMS
- Investigate delivery issues and implement effective solutions
- Manage inbound/outbound bookings and shipping documentation
- Problem solve and consult on improvements
- Complete Quarterly and annual reviews with your customer.
About You
- Proven customer-facing / customer service experience at senior level
- Administration experience within an office environment
- Experience using a Warehouse Management System (WMS)
- Proven track record leading major accounts
- Strong organisational and problem-solving skills
- Excellent communication skills
The right to work in the UK (no sponsorship available)
Benefits
- 25 days holiday (rising to 27 with service) + Bank Holidays
- Profit-related pay
- Pension scheme
- Life cover & private healthcare
- Retail discount scheme
- Employee Assistance Programme
- On-site parking
- Training and development opportunities
If you are a motivated, customer-driven professional looking to grow as a Fulfilment Contracts Manager within a stable and respected organisation, we would love to hear from you.
