At a Glance
- Tasks: Coordinate installation projects and provide top-notch customer support from start to finish.
- Company: Leading architectural glazing manufacturer with a focus on quality and innovation.
- Benefits: Competitive salary, 28 days holiday, free gym membership, and professional development opportunities.
- Other info: Dynamic office environment in Poole with significant career progression opportunities.
- Why this job: Join a supportive team and make a real impact in a growing company.
- Qualifications: Customer service experience and strong organisational skills are a plus.
The predicted salary is between 28000 - 31000 £ per year.
We’re working with a leading architectural glazing manufacturer known for its commitment to quality, innovation, and professional development. With a team of over 100 staff and a large, modern site in Poole featuring a breakout area and excellent onsite facilities, they deliver bespoke aluminium glazing solutions to high‑end residential and commercial clients across the UK. Now employee‑owned, they offer a progressive and inclusive work culture with a focus on continuous improvement and collaboration across departments.
The business is now seeking a Project Coordinator to join their Customer Services team. This office‑based role is key in ensuring the smooth delivery of installation projects, managing schedules, and providing first‑class customer support from initial booking through to completion. It is ideal for someone organised, personable, and motivated to develop their skills within a growing and supportive environment.
Salary & Benefits- Salary: 28,000 - 31,000 per annum (open to discussion DOE)
- 28 days holiday including bank holidays
- Tax‑free EOT (Employee Ownership Trust) bonus
- Free gym membership
- Pension scheme
- Free onsite parking
- Professional training and development
- Office based in Poole
- Monday - Friday working hours
- Significant career progression opportunities
- Coordinate all installation projects for bespoke aluminium glazing systems
- Book installation and remedial visits with the installation team
- Manage installation team diaries to optimise travel and efficiency
- Arrange and coordinate parts required for installations and visits
- Act as the key point of contact for customers throughout their projects
- Provide updates and resolve issues in a professional and timely manner
- Support remedial works and post‑installation requirements
- Previous experience in customer service or coordination roles
- Experience in managing schedules, bookings, or team coordination desirable
- Background in construction, glazing, or home improvement - not essential
- Excellent communication skills via phone and email
- Strong organisational skills with the ability to manage multiple projects
- Solutions‑focused with strong problem‑solving abilities
- Attention to detail and adaptable to changing requirements
- A collaborative team player, based within commutable distance of Poole
Project Coordinator. Job in Poole Move Collective Jobs in Wimborne Minster employer: Broughton Group
Join a leading architectural glazing manufacturer in Poole, where employee ownership fosters a progressive and inclusive work culture. With a focus on professional development, you will benefit from excellent onsite facilities, a supportive team environment, and significant career progression opportunities, all while contributing to bespoke projects that make a real impact in the industry.
