Welfare and Housing Support Assistant

Welfare and Housing Support Assistant

Part-Time 15 - 15.67 £ / hour (est.) No working from home possible
Broughton Group

At a Glance

  • Tasks: Support residents with welfare and housing needs while ensuring their safety and independence.
  • Company: Established charity dedicated to improving lives in the community.
  • Benefits: Earn £15.00 - £15.67 per hour, plus pension and team events.
  • Other info: Flexible part-time hours with opportunities for personal growth.
  • Why this job: Make a real difference in people's lives while gaining valuable experience.
  • Qualifications: Knowledge of welfare and housing, strong admin skills, and excellent communication.

The predicted salary is between 15 - 15.67 £ per hour.

Welfare and Housing Assistant required to support an established Charity. Working part time 17.5 hours a week, across 2-3 days alternating each week, shift hours are between 8am - 8pm and will include weekends and bank holidays. Hourly rate is 15.00 - 15.67 per hour.

The Welfare and Housing Assistant is required to provide an accurate and timely administrative service in all aspects of the day-to-day operation of the Welfare and Housing department. The purpose of the role is to ensure that residents who need additional care, support or supervision maintain their rooms, live safely, and can access services that help them to live independently.

  • Ensure Residents understand and comply with Conditions of Residence
  • Assist service users to understand their rights and responsibilities with regards to welfare benefits
  • Provide practical help for residents with regards to accessing personal grants on their behalf
  • To carry out room clearance as directed by the Welfare and Housing Manager
  • Monitor the storage of residents' items in the baggage room and dispose of items
  • Carry out Risk and Needs Assessments as directed and monitor residents to manage their ongoing needs
  • Assist the Welfare and Housing Manager with investigating and dealing with any resident issues, complaints, or events
  • In conjunction with the Welfare Team fully investigate any resident issues, complaints or events
  • Follow the organisations debt management policy and procedures and act with regards to non-payment / arrears
  • Monitor and check service charge payments and housing benefit on a weekly basis

Benefits: 15.00 - 15.67 per hour, 13,650 - 14,259.70 per annum, Pension, Team events

Experience and attributes required:

  • Knowledge of welfare and housing
  • Previous administration experience
  • Strong computer literacy to include Microsoft Excel and Word
  • Excellent communication skills
  • Ability to organise a busy and varied workload, remain calm under pressure, and proactive in approach to tasks

Welfare and Housing Support Assistant employer: Broughton Group

Join our dedicated team at a well-established charity, where your role as a Welfare and Housing Support Assistant will make a meaningful impact on the lives of residents in need. We offer a supportive work culture that values compassion and teamwork, alongside flexible part-time hours that allow for a healthy work-life balance. With opportunities for professional growth and participation in team events, you will find a rewarding environment that encourages both personal and career development.

Broughton Group

Contact Details:

Broughton Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Welfare and Housing Support Assistant

Get Involved in Local Initiatives

Dive headfirst into local community projects and social enterprises! This not only builds your experience but also connects you with like-minded folks who may know about part-time opportunities. Plus, many nonprofits announce openings through their events and volunteer activities, so keep your ears to the ground!

Join Social Impact Networks

Look for networks and forums centred around social impact – think local charity groups or online platforms where changemakers hang out. These places are goldmines for job leads, especially for part-time roles like the ones at Broughton Group. Engaging in discussions can also help you make meaningful connections with potential employers!

Utilise Your University’s Resources

If you’re still in uni, tap into career services that may have exclusive listings for part-time roles in nonprofits. They often host job fairs or info sessions where you can meet representatives from organisations like Broughton Group directly. It’s a great way to make an impression beyond your CV!

Check Out Online Opportunities

Websites like Idealist or CharityJob specifically showcase part-time positions in the nonprofit sector. Make sure to check these regularly while keeping an eye on Broughton Group’s own job listings on our website. Being proactive here can put you ahead of the curve!

We think you need these skills to ace Welfare and Housing Support Assistant

Knowledge of Welfare and Housing
Administration Experience
Strong Computer Literacy
Microsoft Excel
Microsoft Word
Excellent Communication Skills
Organisational Skills

Some tips for your application 🫡

Show Your Passion for Social Impact:For a role like Welfare and Housing Support Assistant at Broughton Group, your cover letter is your chance to shine a light on why social impact matters to you. Share any personal experiences or volunteer work that highlight your commitment to the cause. We want to see your genuine enthusiasm!

Highlight Relevant Experience:Make sure your CV showcases any nonprofit work or projects you've been involved in, even if they were part-time or volunteer roles. Emphasize skills like project management, fundraising, or community engagement. These are key in the nonprofit sector, and we want to see how you can contribute to our mission!

Tailor Your Application:When applying for the Welfare and Housing Support Assistant, customise your documents to fit the vibe of Broughton Group. Use our language, reflect our values, and connect your personal goals with our mission. This shows us you’ve done your homework and you're excited to join the team in this part-time capacity.

Don’t Forget Your Availability:As this is a part-time position, clearly outline your availability in your application. Whether you're a student balancing studies or have other commitments, we appreciate transparency. Just pop your available hours in your cover letter or CV so we can see how you fit into our schedule.

How to prepare for a job interview at Broughton Group

Show Your Passion for the Cause

When applying for a part-time role in the nonprofit sector, it's essential to convey your genuine enthusiasm for the mission of Broughton Group. Be ready to share personal stories or experiences that highlight why social impact matters to you and how you align with their goals.

Bring Tangible Examples of Impact

Nonprofits often look for candidates who can demonstrate their ability to create meaningful change. Prepare examples from your past experiences—whether in volunteering, projects, or academic work—that showcase your skills in making a positive impact. Use metrics if possible; it's all about showing how you’ve really contributed.

Be Ready for Scenario Questions

Expect to encounter scenario-based questions during your interview. These will assess how you handle real-world challenges in the nonprofit space. For example, how would you deal with limited resources or navigate a conflict with team members? Think through your past experiences to give thoughtful responses.

Flexibility and Availability are Key

Since it's a part-time role, they might dig into your availability during the interview. Be open and clear about your schedule and how it can align with Broughton Group's needs. They’ll want to know that you can commit without compromising your passion for the work!