At a Glance
- Tasks: Lead water hygiene projects and ensure top-notch service delivery to clients.
- Company: Join a rapidly growing compliance and building services company in the Midlands.
- Benefits: Competitive salary, bonuses, and comprehensive benefits package.
- Other info: Flexible travel and excellent career growth opportunities await you.
- Why this job: Make a real impact in water hygiene while developing your leadership skills.
- Qualifications: Experience in water hygiene management and strong communication skills required.
The predicted salary is between 40000 - 65000 £ per year.
Location: Walsall, West Midlands
Salary/Benefits: 40k - 65k + OTE & Benefits
Our client is a multi-disciplined Compliance / Building Services outfit, with a successful and rapidly growing Water Hygiene / Legionella department. They are seeking an experienced and switched-on Operations Manager to join their team in the Midlands region. You will be integral in overseeing the successful delivery of legionella, water hygiene and remedial services to a diverse portfolio of clients.
It is essential for interested applicants to hold existing team management experience and must be comfortable with handling simultaneous projects, varying in nature and value. You will be mainly based out of the office, and travelling to site when required, to meet with clients and/or oversee the induction of new engineers. Our client is offering excellent salaries, in addition to bonus structures and comprehensive benefits packages.
Experience / Qualifications:
- Successful track record working as a Water Hygiene / Legionella Operations Manager
- Excellent communication and interpersonal skills
- Robust industry knowledge, including: ACOP L8 and HSG 274 guidelines
- It would be advantageous to hold industry-related qualifications (e.g. City and Guilds (WMSoc) Legionella Risk Assessing, TMV servicing, NVQ Level 2 Plumbing, G3 Unvented ticket)
- Good literacy, numeracy and IT skills
- Flexible to travel when needed
- Professional manner
The Role:
- Overseeing the successful delivery of legionella, water hygiene and remedial plumbing services to a mixed portfolio of clients
- Monitoring projects to ensure they are completed within agreed scope and deadlines
- Allocating works to teams of engineers
- Completing competency checks and auditing on engineers/risk assessors
- Acting as a key point of contact for site staff, providing logistical and technical support
- Liaising with clients to discuss contractual requirements and answer any technical queries
- Leading training sessions and toolbox talks for site staff
- Working closely with supervisors and members of management to track progress
- Supporting the continued growth of the business, following up on warm client leads
- Upselling of services to existing clients
- Handling complaints from clients and ensuring to investigate and resolve
- Maintaining high customer satisfaction levels
- Carrying out necessary disciplinary meetings with engineers
- Completing recruitment within the business, conducting interviews and supporting the onboarding process
- Reporting into the Directors to discuss company performance
Water Hygiene Operations Supervisor employer: Broughton Group
Our client is an exceptional employer, offering a dynamic work environment in Walsall that fosters professional growth and development within the Water Hygiene sector. With competitive salaries, bonus structures, and a comprehensive benefits package, employees are supported in their career advancement while contributing to meaningful projects that ensure public health and safety. The collaborative culture encourages innovation and teamwork, making it an ideal place for motivated individuals looking to make a significant impact in their field.
StudySmarter Expert Advice🤫
We think this is how you could land Water Hygiene Operations Supervisor
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.
✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
✨Showcase Your Knowledge Online
Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like Broughton Group looking for candidates who are engaged and informed.
We think you need these skills to ace Water Hygiene Operations Supervisor
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at Broughton Group. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at Broughton Group
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with Broughton Group’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!
