At a Glance
- Tasks: Lead a high-performing team and ensure top-notch IT support operations.
- Company: National technology company focused on service excellence.
- Benefits: Competitive salary, flexible working options, and career development opportunities.
- Other info: Join a dynamic team in Warrington with great growth potential.
- Why this job: Be the heartbeat of IT support and make a real difference in customer satisfaction.
- Qualifications: Experience in service desk management and a passion for customer service.
The predicted salary is between 40000 - 50000 £ per year.
Our client, a national technology company, is looking to recruit a passionate and experienced Service Desk Manager to lead a high-performing team and drive service excellence.
Responsibilities
- As Service Desk Manager, you’ll be the heartbeat of IT support operations, overseeing the day-to-day running of the Service Desk, ensuring timely resolution of incidents and requests, while maintaining a customer-first approach.
Hybrid Service Desk Manager. Job in Warrington, Cheshire Move Collective Jobs employer: Broughton Group
Join a dynamic national technology company in Warrington, where we prioritise a culture of innovation and collaboration. As a Service Desk Manager, you'll benefit from a supportive work environment that fosters professional growth and offers competitive benefits, ensuring you thrive both personally and professionally while leading a dedicated team towards service excellence.
We think you need these skills to ace Hybrid Service Desk Manager. Job in Warrington, Cheshire Move Collective Jobs
Team Leadership
Service Desk Management
Incident Management
Customer Service Orientation
Problem Resolution
Communication Skills
IT Support Operations
