At a Glance
- Tasks: Assist customers at the trade counter and deliver products with company vehicles.
- Company: Join a dynamic team at a leading builders merchant in Cumbria.
- Benefits: Enjoy a competitive salary, bonus scheme, and 25 days holiday plus more.
- Other info: Great career growth opportunities and supportive training available.
- Why this job: Be part of a hands-on role that drives sales and builds customer relationships.
- Qualifications: Passion for customer service and a full driving licence required.
The predicted salary is between 29080 - 32680 £ per year.
ROLE: Trade Counter Assistant / Driver
HOURS: 44 per week – Permanent, Monday to Friday 7:00–16:30, 8:00–12:00 on Saturdays (rota)
SALARY: £29,080.48 basic salary per year
BONUS/OTE: £32,680.48 per year total earning potential
BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount
BASE: Site Based
Responsibilities
- Hands‑on, lead by example, work closely with Branch Manager and Supervisor in day‑to‑day operations
- Drive trade counter sales, achieve sales targets, communicate product knowledge to customers
- Provide exceptional customer service and support to new and existing customers
- Picking, loading, and delivering products via company 3.5‑tonne flatbed trucks and LWB vans
- Route planning, safe driving, keeping the company vehicle clean
- Support Branch Manager with activities, on time and in full
- Ensure compliance with health and safety, company policies and procedures
- Maintain excellence in customer service, operational standards and branch sales targets
- Build and maintain positive customer relationships while driving sales
- Assist with delivery of branch operations
- Provide support to branch colleagues as required
- Maintain branch standards – warehouse and stock management, front‑office cleanliness, POS
Qualifications and Requirements
- Passion and energy to deliver exceptional customer service and achieve targets
- Hands‑on, customer‑focused, confident and proactive engagement
- Commercial mindset to drive sales and maximise margins, while ensuring satisfaction
- Good organisational skills, ability to prioritise and take initiative
- Confident IT user, experience of MS Office and industry‑standard software such as SAP
- Full and valid driving licence essential; FLT licence advantage
- Previous branch stock‑take experience advantage
- Comfortable working in a small team and occasionally alone
- Experience in trade/builders merchant/retail, glazing or uPVC environment advantage
Benefits
- Competitive basic salary
- Excellent monthly bonus scheme
- 25 days holiday plus statutory holidays (total ~33 days)
- Free Healthcare plan
- Enhanced maternity and paternity benefit
- Free Life Assurance Plan 3x annual salary
- Christmas shutdown
- Share Save Scheme at discounted rates
- Company Pension Plan
- Employee discount on Eurocell products
- Discounts at many online and high‑street retailers
- Training: e‑learning and on‑the‑job training
- Care First Employee Assistance Programme (24/7 confidential support)
- Colleague Referral Programme – referral bonus
- Excellent opportunities for career growth
Trade Counter Assistant / Driver. Job in Cumbria Move Collective Jobs employer: Broughton Group
Join a dynamic team as a Trade Counter Assistant / Driver in Cumbria, where we prioritise exceptional customer service and employee growth. With a competitive salary, generous holiday allowance, and a range of benefits including a healthcare cash plan and life assurance, we foster a supportive work culture that encourages professional development and teamwork. Our commitment to excellence and employee well-being makes us an outstanding employer for those seeking a rewarding career in the trade sector.
