At a Glance
- Tasks: Deliver top-notch customer service and maintain retail excellence at our vibrant store.
- Company: Join the fun-loving HARIBO family at Swindon Designer Outlet.
- Benefits: Competitive pay, life insurance, pension scheme, and sweet discounts.
- Other info: Flexible hours with opportunities for overtime and growth.
- Why this job: Be part of a passionate team and share your love for sweets!
- Qualifications: Retail experience and a friendly attitude are essential.
The predicted salary is between 27300 - 27300 £ per year.
Our Sales Assistants are the heart of our retail stores, providing top quality customer service and delivering retail and operational excellence. We're all about focused teams, based on trust, independence and pragmatism.
Working Hours
This role is contracted to 10 hours per week which will be throughout the week. There is opportunity to do some optional overtime.
Customer Service
- Deliver the Haribo standards of customer service
- Greet customers as they enter the store
- Approach and engage customers; assist in their selection, applying product knowledge and making purchase recommendations
- Sampling activities in and out of store
- Process cash and card payments at the till
Retail Standards
- Deliver the Haribo standards of retail excellence
- Ensure Haribo retail standards are maintained at the beginning and throughout the day
- Products are correctly replenished, displayed and priced
- Promotional items and offers are visible to customers and actively sold
- Undertake daily cleaning duties within the store
Operational Standards
- Deliver the Haribo standards of operational excellence
- Stock is replenished, counted, rotated and recorded correctly
- Comply with company standards in Health & Safety, providing a safe environment for colleagues and customers
- Understand and comply with the requirements of the Environmental Management System (EMS) and the Environmental Permit as part of day to day activities
- Complete food hygiene and handling training, ensure all food hygiene processes are followed and records completed
Ingredients you bring with you
- Previous retail experience is essential
- Online retail experience would also be beneficial
- Experience handling cash and processing card payments
- A desire to provide excellent customer service
- The ability to communicate well at all levels, being helpful and approachable
- Ability to work individually as well as part of a team
- Passion for HARIBO: our values, brand and customers!
Being part of the HARIBO family means
- Competitive salary - £13.10/hour
- Life Insurance - Five times yearly salary
- Enhanced Company Pension Scheme
- Supported induction and training period
- Colleague Discount on sweet treats
Sales Assistant - Swindon Designer Outlet. Job in Swindon Move Collective Jobs employer: Broughton Group
At HARIBO, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values trust, independence, and teamwork. Our Sales Assistants at the Swindon Designer Outlet enjoy competitive pay, comprehensive training, and generous employee benefits, including life insurance and a pension scheme, all while working in a fun and supportive environment that encourages personal growth and development.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant - Swindon Designer Outlet. Job in Swindon Move Collective Jobs
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on HARIBO and their values. This will help you connect with the team and show that you're genuinely interested in being part of the family.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during your interview to demonstrate your passion for excellent service.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and presentable. It reflects your professionalism and shows that you take the opportunity seriously.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re tech-savvy and comfortable with online processes, which is a bonus in today’s retail environment.
We think you need these skills to ace Sales Assistant - Swindon Designer Outlet. Job in Swindon Move Collective Jobs
Some tips for your application 🫡
Show Your Passion for Customer Service:When you're writing your application, let us know how much you love providing top-notch customer service. Share any experiences where you've gone above and beyond to help customers, as this is what we value at StudySmarter.
Highlight Relevant Experience:Make sure to mention any previous retail experience you have, especially if it involves handling cash or working in a fast-paced environment. We want to see how your background aligns with the role of Sales Assistant.
Be Yourself:We’re all about trust and independence, so don’t be afraid to let your personality shine through in your application. Use a friendly tone and show us who you are – we love authenticity!
Apply Through Our Website:To make sure your application gets to us quickly, apply directly through our website. It’s the best way to ensure we see your application and can get back to you as soon as possible!
How to prepare for a job interview at Broughton Group
✨Know Your Product
Before the interview, make sure you’re familiar with HARIBO products and their values. Being able to discuss your favourite sweets and how they fit into the brand will show your passion and knowledge, which is key for a Sales Assistant role.
✨Showcase Your Customer Service Skills
Prepare examples from your previous retail experience where you provided excellent customer service. Think about times when you went above and beyond for a customer, as this aligns perfectly with the HARIBO standards of customer service.
✨Demonstrate Team Spirit
Since the role requires working both individually and as part of a team, be ready to share experiences that highlight your ability to collaborate effectively. Discuss how you’ve contributed to a positive team environment in past roles.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how HARIBO maintains its retail standards. This shows your genuine interest in the role and the company.
