At a Glance
- Tasks: Deliver top-notch customer service and maintain retail excellence in a fun environment.
- Company: Join the vibrant HARIBO family at our designer outlet in Swindon.
- Benefits: Competitive pay, life insurance, pension scheme, and sweet discounts.
- Other info: Flexible hours with opportunities for overtime and comprehensive training provided.
- Why this job: Be part of a passionate team and share your love for HARIBO with customers.
- Qualifications: Previous retail experience and a friendly, approachable attitude are essential.
The predicted salary is between 27300 - 27300 £ per year.
Our Sales Assistants are the heart of our retail stores, providing top quality customer service and delivering retail and operational excellence. We're all about focused teams, based on trust, independence and pragmatism.
Working Hours
This role is contracted to 10 hours per week which will be throughout the week. There is opportunity to do some optional overtime.
Customer Service
- Deliver the Haribo standards of customer service
- Greet customers as they enter the store
- Approach and engage customers; assist in their selection, applying product knowledge and making purchase recommendations
- Sampling activities in and out of store
- Process cash and card payments at the till
Retail Standards
- Deliver the Haribo standards of retail excellence
- Ensure Haribo retail standards are maintained at the beginning and throughout the day
- Products are correctly replenished, displayed and priced
- Promotional items and offers are visible to customers and actively sold
- Undertake daily cleaning duties within the store
Operational Standards
- Deliver the Haribo standards of operational excellence
- Stock is replenished, counted, rotated and recorded correctly
- Comply with company standards in Health & Safety, providing a safe environment for colleagues and customers
- Understand and comply with the requirements of the Environmental Management System (EMS) and the Environmental Permit as part of day to day activities
- Complete food hygiene and handling training, ensure all food hygiene processes are followed and records completed
Ingredients you bring with you
- Previous retail experience is essential
- Online retail experience would also be beneficial
- Experience handling cash and processing card payments
- A desire to provide excellent customer service
- The ability to communicate well at all levels, being helpful and approachable
- Ability to work individually as well as part of a team
- Passion for HARIBO: our values, brand and customers!
Being part of the HARIBO family means
- Competitive salary - £13.10/hour
- Life Insurance - Five times yearly salary
- Enhanced Company Pension Scheme
- Supported induction and training period
- Colleague Discount on sweet treats
Sales Assistant - Designer Outlet. Job in Swindon Move Collective Jobs employer: Broughton Group
At HARIBO, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values trust, independence, and teamwork. Our Sales Assistants in Swindon enjoy competitive pay, comprehensive training, and generous employee benefits, including life insurance and a pension scheme, all while working in a fun and engaging environment that celebrates our passion for sweets and customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant - Designer Outlet. Job in Swindon Move Collective Jobs
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on HARIBO and their values. This will help you connect with the team and show that you're genuinely interested in being part of the family.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during your interview to demonstrate your passion for excellent service.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and presentable. It reflects your professionalism and shows that you take the opportunity seriously.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Plus, it makes it easier for us to keep track of your application and get back to you quickly.
We think you need these skills to ace Sales Assistant - Designer Outlet. Job in Swindon Move Collective Jobs
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us know how much you love providing top-notch customer service. Share any experiences where you went above and beyond to help a customer, as this is what we value at StudySmarter.
Highlight Relevant Experience:Make sure to mention any previous retail experience you have, especially if it involves cash handling or working in a team. We want to see how your background aligns with the role of Sales Assistant at our Designer Outlet.
Be Authentic and Approachable:Use a friendly tone in your application. We’re looking for someone who can connect with customers easily, so let your personality shine through! This will help us see how you fit into our team culture.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on your journey with StudySmarter. We can’t wait to hear from you!
How to prepare for a job interview at Broughton Group
✨Know Your Product
Before the interview, make sure you’re familiar with HARIBO products and their unique selling points. This will help you answer questions confidently and show your passion for the brand.
✨Showcase Your Customer Service Skills
Prepare examples from your previous retail experience where you provided excellent customer service. Think about how you engaged with customers and resolved any issues, as this will demonstrate your ability to meet HARIBO's high standards.
✨Emphasise Teamwork and Independence
Since the role requires both teamwork and the ability to work independently, be ready to discuss situations where you’ve successfully collaborated with others as well as times when you took initiative on your own.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how HARIBO maintains its operational standards. This shows your genuine interest in the role and the company.
