At a Glance
- Tasks: Lead a dynamic team, drive sales, and ensure top-notch customer service.
- Company: Join GANT, a leader in American Sportswear with a culture of creativity.
- Benefits: Enjoy a 50% clothing discount, generous holidays, and continuous learning opportunities.
- Other info: Be part of a vibrant team that values innovation and personal growth.
- Why this job: Shape the future of fashion while developing your leadership skills.
- Qualifications: 3+ years in retail management with a passion for fashion and strong communication skills.
The predicted salary is between 25000 - 32000 £ per year.
Location: Central London
Salary: Competitive
Vacancy Type: Permanent, Full Time
About GANT
GANT stands as an emblem of American Sportswear, symbolising timeless style and innovation across 70+ global markets. As a company, we blend heritage with contemporary flair, crafting apparel for the bold, the curious, and the imaginative. Our brand represents more than fashion; it’s a tradition of excellence and authenticity. As an employer, we foster a culture of continuous learning and creativity, inviting high performers to join our diverse team of innovators.
About the role
- Act as a role model to strengthen Gant’s customer service guidelines to the team and ensure top‑class service.
- Achieve sales targets and related KPIs and meet goals for the store.
- Recruit, train and develop team members, ensuring individuals have a clear understanding of Gant’s goals and objectives.
- Lead and motivate the team each day.
- Ensure constant team development through our learning platform, Gant Academy.
- Ensure the store’s visual presentations and merchandising meets company standards.
- Ensure everyone on the team is up-to‑date with brand guidelines initiatives, the product assortment and features, and sustainability targets.
- Drive store operations, such as the store environment and staff administration, and make sure retail policies and procedures are in line with company standards.
- You will report to the Head of Retail.
Profile
- Genuine interest in people both as customers and as colleagues.
- Driven by sales and performance (2-3 years working with KPIs).
- At least 3 years in management roles in retail apparel industry with experience of:
- Coaching and developing teams;
- Planning and time management to drive daily operations;
- Sales and customer service;
- Recruitment and selection processes;
- 1-2 years in Outlet / Full price stores.
- Positive attitude and an ability to enjoy a fast‑paced environment.
- Passion for fashion and lifestyle concepts.
- Strong communication skills, fluent in English and preferably more languages.
- Good Microsoft Office package skills.
Right to work in the UK
In accordance with Home Office guidance, successful candidates will be required to evidence their right to work in the UK before commencement of employment. We have assessed this role and do not consider that we would be able to sponsor a successful candidate under the Skilled Worker route as the role does not meet the relevant Home Office criteria; the successful candidate therefore must be able to demonstrate their own right to work during the recruitment process without GANT sponsorship.
Store Manager Benefits
- Clothing Allowance
- 50% discount including sale items, 25% in outlets
- Pension
- Life insurance (Death in Service)
- Childcare vouchers
- Holidays 25 days plus Bank Holidays (Pro‑rated for Part timers)
- Extra Day off for your Birthday
- 2 paid days off to do voluntary work
- Enhanced Maternity Pay
- Enhanced Paternity Pay
- Bonus scheme
- My Gant Rewards Programme, which gives you fantastic savings with cashback and discounts with hundreds of retailers and services
- Individual awards for customer service praise or job well done
- In store promotion prizes
- Annual pay review
- Company paid sick pay
- Employee Assistance Programme
- Further Education Programme
- Continuous Learning and Development
- Refer a Friend Scheme
Store Manager. Job in London Move Collective Jobs employer: Broughton Group
GANT is an exceptional employer that champions a culture of continuous learning and creativity, making it an ideal workplace for those passionate about fashion and customer service. Located in the vibrant heart of Central London, employees benefit from a competitive salary, generous clothing allowances, and a supportive environment that prioritises personal and professional growth through initiatives like Gant Academy. With a commitment to employee well-being, including enhanced maternity and paternity pay, bonus schemes, and opportunities for community engagement, GANT not only values its team but also empowers them to thrive in a fast-paced retail landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager. Job in London Move Collective Jobs
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Broughton Group, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Broughton Group!
We think you need these skills to ace Store Manager. Job in London Move Collective Jobs
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Broughton Group, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Broughton Group and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Broughton Group that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Broughton Group
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
