At a Glance
- Tasks: Support housing management by conducting community visits and managing casework.
- Company: Local authority with a commitment to community engagement.
- Benefits: £26 per hour, mileage reimbursement, flexible hybrid working, and home-working equipment.
- Other info: Join a supportive team and gain valuable experience in a dynamic environment.
- Why this job: Make a real difference in the community while enjoying flexible work arrangements.
- Qualifications: Experience in housing management and strong organisational skills required.
The predicted salary is between 26 - 26 £ per hour.
An opportunity has arisen for an experienced Housing Officer to join the housing management team of a local authority on a temporary basis. This is a primarily field-based, customer-facing role, supporting multiple housing patches across an area in Derbyshire. You will play a key role in helping to reduce pressure on permanent team members by taking on a range of day-to-day housing management responsibilities. Most of your time will be spent out in the community conducting visits, inspections and resident appointments, with the flexibility to complete administration remotely using provided equipment. The organisation operates from local base locations, with mileage paid from the nearest base.
Key Responsibilities of a Housing Officer:
- Provide practical, day-to-day support to an established team of Housing Officers
- Carry out estate and patch visits, resident appointments, and community-based housing management work
- Manage casework and maintain accurate records using housing management systems and CRM tools
- Complete administrative tasks efficiently between appointments, with flexible hybrid working arrangements
- Travel across a designated patch within the Derbyshire area and attend local base locations when required
Ideal Candidate:
- An experienced Housing Officer with strong knowledge of frontline housing management
- Able to hit the ground running and support an existing team with minimal supervision
- Comfortable working primarily in the community and engaging with residents face-to-face
- Experience using housing management systems or CRMs (experience with Orchard or Microsoft Dynamics is beneficial but transferable systems experience is welcomed)
- Well-organised, with the ability to balance resident visits, casework, and administrative tasks
- Full driving licence and willingness to carry out patch visits
Pay & Benefits for this Housing Officer role:
- 26 per hour
- Mileage reimbursement
- Flexible hybrid working arrangements
- Home-working equipment provided
- Flexible working structure, allowing administration to be scheduled around community visits and appointments
Housing Management Officer in Stanley employer: Broughton Group
Join a supportive local authority that values its employees and fosters a collaborative work culture. As a Housing Management Officer in Derbyshire, you will benefit from flexible hybrid working arrangements, competitive pay, and the opportunity to make a meaningful impact in the community while enjoying a healthy work-life balance. With a focus on employee growth and development, this role offers a chance to enhance your skills in frontline housing management within a dynamic team environment.
