At a Glance
- Tasks: Lead and inspire the Customer Engagement team to achieve targets and deliver exceptional service.
- Company: Dynamic company focused on customer satisfaction and team development.
- Benefits: Competitive salary, flexible hours, and opportunities for career advancement.
- Other info: Join a supportive environment that values innovation and growth.
- Why this job: Make a real difference in customer experiences while developing your leadership skills.
- Qualifications: Experience in customer service and strong team management abilities.
The predicted salary is between 24960 - 28000 £ per year.
Overall Purpose of the Role
To manage the Customer Engagement team in your area. Your role is to establish and maintain the performance of your team, delivering the annual KPIs, objectives and targets always through excellent customer service & engagement. The aim is to drive customer engagement whether the customer uses the phone for order placement or not think how else can we support & engage.
Customer Service Team Supervisor in Southall employer: Broughton Group
As a Customer Service Team Supervisor, you will thrive in a dynamic and supportive work environment that prioritises employee development and engagement. Our company fosters a culture of collaboration and innovation, offering comprehensive training programmes and clear pathways for career advancement, all while being located in a vibrant area that enhances work-life balance. Join us to be part of a team that values exceptional customer service and empowers you to make a meaningful impact.
