At a Glance
- Tasks: Manage service delivery, allocate work, and support drivers in a dynamic environment.
- Company: Join Veolia, a leader in sustainable resource management.
- Benefits: Enjoy 25 days annual leave, discounts, and a supportive health programme.
- Other info: Inclusive workplace with ongoing training and volunteer opportunities.
- Why this job: Make a positive impact on your community while developing your career.
- Qualifications: Strong communication skills and understanding of transport compliance required.
The predicted salary is between 31000 - 31000 £ per year.
Salary: 31,000 per annum, plus Veolia benefits & 15% annual bonus
Hours: Monday to Friday, 40 hours per week
Location: Primarily based at Shepton Mallet (BA4 6NA) with travel to Exeter (EX2 8RF) required with use of company van
When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. With one of the largest growing fleets in the UK, our drivers are pivotal to delivering essential services. They work hard to serve their local communities and make a positive impact every day. Whether you're looking to overhaul the industry, or just do a good day's work, we know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.
What we can offer you:
- 25 days of annual leave
- Access to our company pension scheme
- Discounts on everything from groceries to well-known retailers
- Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to
- One paid day’s leave every year to volunteer and support your community
- Ongoing training and development opportunities, allowing you to reach your full potential
What you’ll be doing:
- Day to day management of service delivery, including the dynamic allocation of work to vehicles/routes
- Communicating with customers and stakeholders, providing status updates and maintaining contact with drivers
- Completing debriefs with front line staff and reporting necessary actions or updates as required
- Face-to-face engagement with drivers, supporting them to address any issues on route
- Reporting of all safety concerns or container damage and encouraging 'stop the job' if it is deemed unsafe to continue
- Ensuring Veolia legal compliance on site (WTD, O'licence and transport compliance)
What we’re looking for:
Essential:- Able to demonstrate an understanding of transport compliance and WTD
- Good communication skills communicating with people of all levels including drivers, frontline employees and customers
- Ability to organise a busy workload and operate at a fast pace working with a quality management system e.g. ISO managing transport compliance, experienced IT skills, and the ability to adapt to Google operating systems
- Previous experience operating within a similar industry; waste/transport/logistics
We’re dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We’re also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Service Operations Coordinator in Shepton Mallet employer: Broughton Group
At Veolia, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises employee well-being and community engagement. With competitive benefits including 25 days of annual leave, a company pension scheme, and ongoing training opportunities, our team members are empowered to grow and make a meaningful impact in their local communities. Located in Shepton Mallet, with travel to Exeter, our Service Operations Coordinator role is perfect for those looking to contribute to environmental sustainability while enjoying a fulfilling career.
StudySmarter Expert Advice🤫
We think this is how you could land Service Operations Coordinator in Shepton Mallet
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Broughton Group and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Broughton Group!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Broughton Group keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Service Operations Coordinator in Shepton Mallet
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Broughton Group:This is your chance to really connect with the team at Broughton Group. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Broughton Group
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Broughton Group.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Broughton Group that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Broughton Group. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
