At a Glance
- Tasks: Provide top-notch IT support and manage ServiceNow tickets efficiently.
- Company: Join Broughton Group, a leader in network and infrastructure services.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for growth.
- Other info: Dynamic team environment with plenty of room for career advancement.
- Why this job: Be the go-to person for tech support and make a real difference.
- Qualifications: Strong communication skills and experience with ticket management.
The predicted salary is between 25000 - 35000 £ per year.
Broughton Group is seeking a Service Desk Administrator to deliver high-quality service across our network, infrastructure, and cabling teams. This pivotal role serves as the first point of contact for users, ensuring ServiceNow tickets are efficiently logged and resolved within SLAs.
The ideal candidate will work closely with the Service Manager to enhance operational effectiveness and contribute to our service delivery performance. Strong ticket management and communication skills are essential.
Service Desk Specialist | End-User IT Support employer: Broughton Group
Broughton Group is an excellent employer that prioritises employee development and fosters a collaborative work culture. With a focus on high-quality service delivery, employees benefit from comprehensive training opportunities and a supportive environment that encourages growth and innovation. Located in a dynamic setting, the company offers unique advantages such as flexible working arrangements and a commitment to work-life balance, making it an ideal place for those seeking meaningful and rewarding employment.
