Senior ServiceNow & Transformation Lead (Hybrid)

Senior ServiceNow & Transformation Lead (Hybrid)

Full-Time 60000 - 80000 £ / year (est.) No working from home possible
Broughton Group

At a Glance

  • Tasks: Lead AI-driven business transformations and manage ServiceNow projects with diverse stakeholders.
  • Company: Broughton Group, a forward-thinking consultancy in London.
  • Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
  • Other info: Engage in a collaborative environment with excellent career advancement potential.
  • Why this job: Join a dynamic team and make a significant impact on innovative transformation programmes.
  • Qualifications: Experience in ITSM, CSM, or HR workflows and strong project management skills.

The predicted salary is between 60000 - 80000 £ per year.

Broughton Group is looking for a Senior Consultant to join their team in London. This full-time position focuses on supporting the delivery of AI-enabled business and ServiceNow transformation programmes, blending technical and functional responsibilities.

The ideal candidate will have experience in ITSM, CSM, or HR workflows and strong project management skills. This hybrid role offers the opportunity to engage with various stakeholders while driving project success.

Senior ServiceNow & Transformation Lead (Hybrid) employer: Broughton Group

Broughton Group is an exceptional employer that fosters a dynamic and inclusive work culture, where innovation and collaboration thrive. Employees benefit from flexible hybrid working arrangements, comprehensive professional development opportunities, and the chance to work on cutting-edge AI-enabled transformation projects in the heart of London. Join us to be part of a forward-thinking team that values your contributions and supports your career growth.

Broughton Group

Contact Details:

Broughton Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior ServiceNow & Transformation Lead (Hybrid)

Tip Number 1

Network like a pro! Reach out to folks in your industry on LinkedIn or at events. A friendly chat can open doors that a CV just can't.

Tip Number 2

Prepare for those interviews by researching the company and its projects. Show them you’re not just another candidate, but someone who genuinely cares about their mission.

Tip Number 3

Practice your pitch! You want to be able to clearly explain how your experience in ITSM, CSM, or HR workflows makes you the perfect fit for the role. Keep it concise and impactful.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing familiar faces!

We think you need these skills to ace Senior ServiceNow & Transformation Lead (Hybrid)

AI-enabled Business Transformation
ServiceNow
ITSM (IT Service Management)
CSM (Customer Service Management)
HR Workflows
Project Management
Stakeholder Engagement

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights your experience in ITSM, CSM, or HR workflows. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects and achievements!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Senior ServiceNow & Transformation Lead role. Share your passion for AI-enabled business transformations and how you can drive project success.

Showcase Your Project Management Skills:Since this role requires strong project management skills, make sure to include specific examples of how you've successfully managed projects in the past. We love seeing how you’ve engaged with stakeholders and delivered results!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!

How to prepare for a job interview at Broughton Group

Know Your ServiceNow Inside Out

Make sure you brush up on your ServiceNow knowledge, especially around ITSM, CSM, and HR workflows. Be ready to discuss specific projects you've worked on and how you've used ServiceNow to drive transformation.

Showcase Your Project Management Skills

Prepare examples that highlight your project management experience. Think about challenges you've faced in past projects and how you overcame them. This will demonstrate your ability to lead and deliver successful outcomes.

Engage with Stakeholders

Since this role involves engaging with various stakeholders, be prepared to discuss how you've managed stakeholder relationships in the past. Share strategies you've used to ensure everyone is aligned and informed throughout a project.

Emphasise Your AI Knowledge

As the role focuses on AI-enabled business transformation, be ready to talk about your understanding of AI technologies and how they can enhance ServiceNow implementations. Highlight any relevant experience you have in this area.