At a Glance
- Tasks: Lead a dynamic scheduling team to ensure top-notch property services.
- Company: Join MMP Consultancy, a leader in property management in East London.
- Benefits: Enjoy a competitive salary and opportunities for personal development.
- Other info: Fast-paced environment with room for growth and innovation.
- Why this job: Make a real difference in the community by managing essential property services.
- Qualifications: Experience in property maintenance and strong leadership skills required.
The predicted salary is between 38000 - 38000 £ per year.
MMP Consultancy is looking to recruit a Scheduling Manager based in East London on a Permanent Basis. Salary: 38,000 Per Annum.
The scheduling team works on the provision and maintenance of a large portfolio of properties. This demands strong organisational skills and the ability to work collaboratively with customers, other teams, and external service providers.
Responsibilities:- Effective line management of one of the Property Services scheduling teams. You will lead, manage, motivate, engage, and support the team to deliver a customer focused service.
- Support Senior Managers to monitor and manage third party contractor performance to achieve agreed service levels and KPIs.
- Investigating complaints (informal and formal) and expressions of dissatisfaction with the service; respond to customers within our published service standards, both verbally and in writing.
- The timely production of management reports to support service delivery and meet business requirements.
- Providing leadership to the team through effective coaching, mentoring, 121s and team meetings.
- Ensure team members understand their role and areas of responsibilities.
- Being responsible for ensuring team members are inducted and adequately trained to fulfil their duties and adhere to internal processes and procedures.
- Ensure personal development plans are reviewed regularly.
- Setting targets for your team and ensure these targets are monitored and regular reports/updates provided to support the business.
- Take corrective action where targets are under threat.
- Knowledge of property repairs and maintenance within the social housing sector.
- Experience of scheduling and planning of repairs and maintenance.
- Experience of successfully leading and line managing a team.
- Be self-motivated, resilient, assertive, and able to thrive in a fast paced environment.
- Aptitude for complex data analysis and report compilation.
- A proven track record of problem solving, identifying, and resolving issues promptly.
- Advanced IT skills and literacy skills.
Scheduling Manager. Job in London Move Collective Jobs employer: Broughton Group
MMP Consultancy is an exceptional employer, offering a dynamic work environment in East London where collaboration and customer focus are at the heart of our operations. We prioritise employee growth through comprehensive training and development opportunities, ensuring that our Scheduling Managers are well-equipped to lead their teams effectively. With a commitment to maintaining a supportive culture, we encourage innovation and problem-solving, making it a rewarding place for those looking to make a meaningful impact in the property services sector.
StudySmarter Expert Advice🤫
We think this is how you could land Scheduling Manager. Job in London Move Collective Jobs
✨Tip Number 1
Network like a pro! Reach out to people in the property services sector, especially those who work in scheduling. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to team management and customer service. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your leadership skills! During interviews, share specific examples of how you've motivated your team or resolved conflicts. This will demonstrate your ability to manage effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Scheduling Manager. Job in London Move Collective Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Scheduling Manager role. Highlight your experience in property repairs and maintenance, as well as any leadership roles you've held. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention your organisational skills and how you’ve successfully managed teams in the past. Let us know why you’re excited about this opportunity!
Showcase Your Problem-Solving Skills:In your application, don’t forget to mention specific examples of how you've tackled challenges in previous roles. We love candidates who can demonstrate their ability to resolve issues promptly and effectively, especially in a fast-paced environment.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at MMP Consultancy!
How to prepare for a job interview at Broughton Group
✨Know Your Stuff
Make sure you brush up on your knowledge of property repairs and maintenance, especially within the social housing sector. Familiarise yourself with common issues and solutions, as well as any relevant legislation. This will show that you're not just a manager but someone who understands the intricacies of the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led and motivated a team in the past. Think about specific situations where you’ve had to coach or mentor team members, and be ready to discuss how you set targets and monitored performance. This will demonstrate your ability to lead the scheduling team effectively.
✨Be Ready for Problem-Solving Questions
Expect questions that assess your problem-solving skills. Prepare scenarios where you identified issues and took corrective action. Highlight your analytical skills and how you compile reports to support service delivery. This will show that you can handle challenges head-on.
✨Communicate Clearly
Since the role involves responding to customers and managing third-party contractors, practice articulating your thoughts clearly and concisely. Be prepared to discuss how you would handle complaints and ensure customer satisfaction. Good communication is key in this role, so make it a point to showcase your verbal and written skills during the interview.
