At a Glance
- Tasks: Manage customer accounts and ensure timely payments while building strong client relationships.
- Company: Established company in Ripon with a focus on growth and teamwork.
- Benefits: Competitive salary, excellent benefits, and a supportive work environment.
- Other info: Flexible work approach with opportunities for career advancement.
- Why this job: Join a dynamic team and make a real impact on cash flow management.
- Qualifications: 3+ years in credit control, strong Excel skills, and great communication.
The predicted salary is between 30000 - 30000 £ per year.
Our client is a well-established company based in Ripon, due to continued growth and expansion they are now looking to recruit an office-based Credit Controller based at their offices in Ripon. As Credit Controller you will play an important role within the credit control department in meeting cash flow requirements with a strong emphasis on building and maintaining client relationships ensuring service standards are of the highest level.
Duties and Responsibilities:
- Opening new accounts and responsible for the day-to-day management of your customer base.
- Establish and maintain internal and external customer relationships at all levels in a calm and professional manner.
- Ensure as necessary all calls, letters, statements and follow up actions are carried out in order to bring the matter to the customer's attention to obtain payment of due/overdue debts.
- Ensure the timely and pro-active co-ordination of payments in relation to cash collection and aged debt reduction.
- Resolving queries both internally and externally around outstanding invoices.
- Agree, negotiate, and enforce re-payment plans.
- Liaise directly with the Credit Control Manager to elevate issues with payment for 3rd party collection agencies.
- Maintain customer records notifying the relevant department of changes required and logging and dealing with queries.
- Managing credit limits in-line with relevant authorisations and escalating where required to the Credit Control Manager.
- Ensuring processes are followed as part of the collection requirements, account reconciliation and payments.
- Have a flexible approach to an ever-changing workload with the ability to prioritise.
Skills & Qualifications:
- Minimum of 3 years experience working in a credit control/cash collections role MICM preferred but not essential.
- Competent with Microsoft Office products especially Excel and experience of using finance systems.
- Have an excellent telephone manner.
Hours: Monday to Friday 8:00am - 5:00pm
Credit Control Officer. Job in Ripon Move Collective Jobs employer: Broughton Group
Join a well-established company in Ripon as a Credit Control Officer, where you will be part of a supportive and dynamic team dedicated to maintaining high service standards and fostering strong client relationships. With competitive salaries and excellent benefits, this role offers ample opportunities for professional growth and development in a friendly work environment that values collaboration and innovation.
