At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer experiences in a premium environment.
- Company: Join a people-focused business prioritising service and standards.
- Benefits: Competitive salary, 10% bonus, excellent work-life balance, and career progression.
- Other info: Enjoy flexible shifts and only work 1 in 3 weekends.
- Why this job: Step away from high street pressures while still making an impact.
- Qualifications: Experience in retail or hospitality management with strong leadership skills.
The predicted salary is between 30000 - 32000 £ per year.
Calling all Assistant Managers in Birmingham City Centre. £30,000 - £32,000 + 10% Bonus + Excellent Benefits.
Are you a passionate, high-energy Retail Assistant Manager, Deputy Manager or Store Manager looking to step away from the pressures of the high street while still leading teams, delivering great customer experiences and working in a fast-paced environment? This is an exciting opportunity to move into a premium, people-focused business where service, standards and customer experience are at the heart of everything. Perfect for ambitious leaders from retail, hospitality or leisure backgrounds looking for better work-life balance and long-term career progression.
The Role
- Support the day-to-day operation of a high-end residential building, leading from the front to deliver an exceptional customer experience.
- Leading and motivating a front-of-house team.
- Delivering outstanding customer service.
- Driving high standards across the building.
- Supporting events and resident engagement.
- Handling customer queries and operational issues.
- Supporting compliance, H&S and daily operations.
About You
You may currently be working as a:
- Retail Assistant Manager
- Deputy Store Manager
- Store Manager
- Assistant Hotel or Restaurant Manager
You’ll be energetic, hands-on, customer-focused and confident leading teams in busy environments.
What's On Offer?
- £30,000 - £32,000 salary DOE
- 10% annual bonus
- Better work-life balance than retail
- Shift patterns between 7am - 9pm
- Only 1 in 3 weekends
- Excellent benefits & progression opportunities
Ready to take your retail leadership experience into something new? Apply today with your CV.
Retail Assistant Manager employer: Broughton Group
Join a premium, people-focused business in Birmingham City Centre that prioritises service and customer experience. As a Retail Assistant Manager, you'll enjoy a better work-life balance with shift patterns that allow for personal time, alongside competitive salary and benefits. This role offers significant opportunities for career progression in a supportive environment where your leadership skills can truly shine.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Assistant Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail and hospitality sectors. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios specific to retail management. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your leadership skills during interviews. Share specific examples of how you've motivated teams and delivered exceptional customer service in previous roles. This is your chance to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing passionate candidates like you taking the leap into a new opportunity.
We think you need these skills to ace Retail Assistant Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Retail Assistant Manager role. Highlight your leadership experience and customer service achievements to show us you're the perfect fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this opportunity and how your background in retail or hospitality makes you an ideal candidate for our team.
Showcase Your Energy:We love high-energy candidates! In your application, let your enthusiasm for leading teams and delivering exceptional customer experiences come through. We want to see your personality!
Apply Through Our Website:To make sure your application gets to us quickly, apply directly through our website. It’s the easiest way for us to review your details and get back to you about this exciting opportunity!
How to prepare for a job interview at Broughton Group
✨Know the Company Inside Out
Before your interview, take some time to research the company thoroughly. Understand their values, mission, and what sets them apart in the retail sector. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Retail Assistant Manager, you'll be leading a team. Prepare examples from your past experiences where you've successfully motivated and managed a team. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your impact.
✨Prepare for Customer Service Scenarios
Expect questions about handling customer queries and operational issues. Think of specific situations where you delivered outstanding customer service or resolved conflicts. This will demonstrate your ability to maintain high standards and ensure customer satisfaction.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. Inquire about the team dynamics, the company's approach to resident engagement, or how they measure success in this role. This shows you're not just interested in the job, but also in contributing to the company's goals.
