At a Glance
- Tasks: Manage repair enquiries, schedule jobs, and liaise with residents and contractors.
- Company: Community-focused housing association in the vibrant City of Westminster.
- Benefits: Competitive salary, supportive team environment, and immediate start.
- Other info: Diverse and inclusive workplace with opportunities for growth.
- Why this job: Make a difference in the community while developing your administrative skills.
- Qualifications: Experience in housing or maintenance administration and strong customer service skills.
The predicted salary is between 33000 - 33000 £ per year.
We are recruiting for a Repairs & Maintenance Administrator to join a busy community housing association. This is a fast-paced, resident-focused role supporting the Repairs and Compliance team with repairs administration, scheduling works, speaking with residents and liaising with contractors.
Duties:
- Managing repair enquiries by phone and email
- Logging and scheduling repair jobs
- Liaising with residents, contractors and internal teams
- Raising works orders and updating systems
- Processing invoices and maintaining accurate records
- Supporting resident satisfaction follow-up
- General administration and team support
About You:
- Previous administration experience within housing, repairs or maintenance
- Strong customer service skills
- Confident speaking with residents and contractors
- Organised and able to manage a busy workload
- Strong Microsoft Office skills
- Comfortable working fully office based
This role would suit someone from a housing association, maintenance, repairs or facilities background looking for an immediate start within a community-based organisation. Role is based in W9, must be able to commute as role is office based.
We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Repairs & Maintenance Administrator. Job in City Of Westminster Move Collective Jobs employer: Broughton Group
Join a vibrant community housing association in the heart of Maida Vale, where your role as a Repairs & Maintenance Administrator will be pivotal in enhancing resident satisfaction. We pride ourselves on a supportive work culture that values diversity and inclusion, offering opportunities for professional growth and development within a fast-paced environment. With a focus on teamwork and community engagement, this position not only provides a competitive salary but also the chance to make a meaningful impact in the lives of residents.
StudySmarter Expert Advice🤫
We think this is how you could land Repairs & Maintenance Administrator. Job in City Of Westminster Move Collective Jobs
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
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Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Broughton Group.
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Got your eye on a specific company like Broughton Group? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
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We think you need these skills to ace Repairs & Maintenance Administrator. Job in City Of Westminster Move Collective Jobs
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Repairs & Maintenance Administrator. Job in City Of Westminster Move Collective Jobs role at Broughton Group, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Broughton Group
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Broughton Group operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Broughton Group. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Broughton Group.
