Rent Recovery & Tenancy Support Specialist

Rent Recovery & Tenancy Support Specialist

Temporary 30000 - 40000 £ / year (est.) Home office (partial)
Broughton Group

At a Glance

  • Tasks: Maximise rental income and support residents with rent-related queries.
  • Company: Broughton Group, a dynamic organisation in London.
  • Benefits: Hybrid work model, competitive pay, and valuable experience in housing.
  • Other info: Initial 3-month contract with potential for growth.
  • Why this job: Make a real difference in residents' lives while developing your skills.
  • Qualifications: Experience in income management and knowledge of housing legislation.

The predicted salary is between 30000 - 40000 £ per year.

Broughton Group is looking for an experienced Rental Income Support Officer based in London. The role involves maximizing rental income, managing a patch of rent accounts, and supporting residents. You will handle rent-related queries, take early action on arrears, and negotiate repayment agreements.

The ideal candidate has experience in income management and strong knowledge of housing legislation. The position is hybrid, involves working 2-3 days on-site, and is contractual for 3 months initially.

Rent Recovery & Tenancy Support Specialist employer: Broughton Group

Broughton Group is an excellent employer that values its employees by offering a supportive work culture and opportunities for professional growth within the housing sector. With a hybrid working model based in London, employees benefit from flexibility while engaging in meaningful work that directly impacts the community. The company prioritises employee development and provides a collaborative environment where your contributions are recognised and rewarded.

Broughton Group

Contact Details:

Broughton Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Rent Recovery & Tenancy Support Specialist

Tip Number 1

Network like a pro! Reach out to your connections in the housing sector and let them know you're on the hunt for a role. You never know who might have the inside scoop on opportunities at Broughton Group or similar organisations.

Tip Number 2

Prepare for those interviews! Brush up on your knowledge of housing legislation and be ready to discuss how you've maximised rental income in past roles. We want to see you shine and show off your expertise!

Tip Number 3

Don’t forget to showcase your negotiation skills! Think of examples where you've successfully handled rent-related queries or negotiated repayment agreements. This will really help you stand out as a candidate.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Rent Recovery & Tenancy Support Specialist

Income Management
Knowledge of Housing Legislation
Negotiation Skills
Customer Service
Problem-Solving Skills
Communication Skills
Time Management

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights your experience in income management and knowledge of housing legislation. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting residents and maximising rental income. We love seeing genuine enthusiasm, so let your personality come through!

Be Clear and Concise:When filling out your application, keep your answers clear and to the point. We appreciate straightforward communication, especially when it comes to handling rent-related queries and negotiations.

Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss any important updates from us!

How to prepare for a job interview at Broughton Group

Know Your Stuff

Make sure you brush up on your knowledge of housing legislation and income management. Familiarise yourself with common rent-related queries and how to handle them effectively. This will show the interviewers that you're not just a good fit for the role, but that you’re genuinely interested in making a difference.

Showcase Your Experience

Prepare specific examples from your past roles where you've successfully maximised rental income or managed arrears. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you demonstrate your skills in a clear and impactful way.

Be Ready to Negotiate

Since the role involves negotiating repayment agreements, think about how you would approach this in different scenarios. Be prepared to discuss your negotiation strategies and how you’ve successfully resolved conflicts in the past. This will highlight your problem-solving abilities.

Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges they face in managing rent accounts, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.