At a Glance
- Tasks: Lead and support vehicle recovery operations while ensuring safety and efficiency.
- Company: Join Solus, a leader in vehicle repairs with a strong focus on inclusivity.
- Benefits: Competitive salary, bonus opportunities, generous holiday, and discounts on Aviva products.
- Other info: Join an award-winning team with excellent career growth opportunities.
- Why this job: Shape the future of vehicle recovery and make a real impact in a dynamic environment.
- Qualifications: Experience in vehicle recovery operations and strong leadership skills.
The predicted salary is between 40000 - 50000 £ per year.
As Solus and Direct Line Auto Services come together as one team, we are growing our capability to support increased volumes and a wider range of services. The Vehicle Recovery and Movement Lead is a key role that provides first line leadership across our recovery and transportation operations, making sure our vehicles, drivers and processes run safely, efficiently and in line with legislation. You will shape how we manage vehicle recovery and movement across multiple sites, develop best practice, and drive improvements that help us continue delivering great service to our customers.
Responsibilities
- Lead, coach and support a dispersed team, creating a positive culture and high standards across day-to-day operations.
- Work with the Mobility and Insurance Manager to design, implement and monitor efficient systems for vehicle recovery and transportation.
- Manage risk by delivering robust driver and vehicle audits and ensuring up-to-date compliance with all legislative requirements.
- Plan and oversee maintenance schedules to minimise downtime of recovery vehicles.
- Build effective relationships with operational stakeholders to support pricing, service quality and continuous improvement.
- Maintain a central register of contracts, pricing and related documents.
- Ensure all policies, procedures and procurement practices are followed.
- Support wider business projects and collaboration across functions.
Qualifications
- Experience in multi-site vehicle recovery or transportation operations.
- Strong organisational and influencing skills.
- Ability to lead teams remotely and on site.
- Clear communication skills, both written and verbal.
- Confidence in identifying risks and making sound operational decisions.
- Analytical and problem-solving skills.
- Flexibility to travel to different locations as needed.
Who are Solus?
Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award‑winning apprenticeship programme and winners of other recognised industry awards, Solus are proud to be shaping the future of vehicle repair. At Solus, we value inclusivity and welcome all applicants.
Why Join Solus?
- Competitive salary based on location, skills, experience, and qualifications.
- Bonus opportunity tied to your performance and the overall success of Solus.
- Company pension scheme with employer contributions.
- 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days.
- Save money with up to 40% discount on Aviva products and other retailer discounts.
- Share in Aviva's success through the Aviva Save As You Earn scheme.
- Supportive policies including parental and carer's leave.
- Wellbeing focus with tools like Group Income Protection and 24/7 GP access.
Recovery and Transportation Operations Lead employer: Broughton Group
At Solus, we pride ourselves on being an excellent employer, offering a dynamic work environment where inclusivity and employee growth are at the forefront. As a leader in vehicle repairs, we provide competitive salaries, generous holiday allowances, and a range of benefits including performance bonuses and discounts on Aviva products. Our commitment to employee wellbeing and development, coupled with our award-winning apprenticeship programme, makes Solus a rewarding place to build your career in the automotive industry.
StudySmarter Expert Advice🤫
We think this is how you could land Recovery and Transportation Operations Lead
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you're genuinely interested in being part of the team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. This will help you articulate your experience and skills confidently when it counts.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team at Solus.
We think you need these skills to ace Recovery and Transportation Operations Lead
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Recovery and Transportation Operations Lead role. Highlight your experience in vehicle recovery or transportation operations, and don’t forget to showcase your leadership skills and ability to manage teams remotely.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for Solus. Mention specific examples of how you've led teams, improved processes, or managed risks in previous roles. Keep it engaging and relevant!
Showcase Your Communication Skills:Clear communication is key in this role, so make sure your written application reflects that. Use concise language and structure your application well. This will demonstrate your ability to communicate effectively, both in writing and verbally.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at Broughton Group
✨Know Your Stuff
Make sure you understand the ins and outs of vehicle recovery and transportation operations. Brush up on relevant legislation and best practices, as well as Solus's approach to customer service. This will show that you're not just interested in the role, but that you’re genuinely invested in how they operate.
✨Showcase Your Leadership Skills
Since this role involves leading a dispersed team, be ready to share examples of how you've successfully managed teams in the past. Talk about your coaching style and how you create a positive culture. Highlight any specific instances where you’ve driven improvements or handled challenges effectively.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving and risk management skills. Think of scenarios related to vehicle audits or compliance issues and how you would handle them. Practising these responses can help you articulate your thought process clearly during the interview.
✨Build Rapport with Interviewers
Establishing a connection with your interviewers can make a big difference. Be personable and engage with them by asking insightful questions about their experiences at Solus. This shows that you’re not only interested in the role but also in the people you’ll be working with.
