At a Glance
- Tasks: Be the welcoming face of our company and support essential admin functions.
- Company: Crystal&Co, a fast-growing organisation in educational services.
- Benefits: Competitive salary, private healthcare, flexible working days, and free parking.
- Other info: Great career growth opportunities and occasional company events.
- Why this job: Join a dynamic team and make a real impact in a supportive environment.
- Qualifications: Organised, customer-focused, with strong communication skills and admin experience.
The predicted salary is between 28000 - 36000 £ per year.
Crystal&Co is a fast-growing organisation known for delivering high-quality educational services, from Construction Industry Courses and Qualifications to University Enrolment support. As we continue to expand, we are seeking a professional and proactive Reception / Administrative Assistant to be the welcoming face of our company and support our team with essential administrative functions.
Who We Are
At Crystal&Co, we foster a culture of excellence, inclusivity, and continuous growth. Our team is dynamic, supportive, and committed to professional development. We value dedication and reward it with development opportunities, performance-based benefits, and a collaborative work environment.
Key Responsibilities
- Front Desk & Reception Duties: Greeting visitors, assisting walk-in clients, managing incoming calls, and maintaining a welcoming front-desk environment.
- Administrative Support: Handling printing, scanning, and copying of course materials promptly to support our educational services.
- Student & Assessor Assistance: Providing on-site support during CSCS courses to ensure sessions run smoothly.
- Payment & Booking Management: Accurately processing bookings and maintaining payment records for courses.
- Customer Service: Responding to enquiries via phone, email, and face-to-face interactions with a friendly, professional approach.
- Post Management: Receiving, sorting, and distributing incoming post, as well as preparing and sending outgoing mail.
- CRM Management: Working extensively within our CRM system to update client information, manage bookings, and support the overall workflow.
Key Skills & Qualifications
We are looking for an organised and customer-focused individual who can confidently manage a busy front desk. The ideal candidate will have:
- Excellent organisational and multitasking abilities.
- Strong verbal and written communication skills in English.
- A polite, confident, and professional telephone manner.
- Previous experience in a customer-facing or reception role is highly desirable.
- Proficiency in Microsoft Office (Word, Excel, Outlook, Teams).
- Confidence in working with CRM systems (training provided if needed).
- Additional languages especially Romanian or Russian are desirable but not mandatory.
- Availability to work weekends (on a flexible rota basis).
What We Offer
- A full-time position with flexible working days (we operate 7 days a week).
- A competitive salary of £28,000 - £36,000 per year, depending on experience and qualifications.
- Private healthcare to support your well-being.
- Free on-site parking for convenient commuting.
- Exceptional public transport access - we are less than a one-minute walk from the nearest Underground station.
- Occasional company events to celebrate achievements and support team bonding.
- A supportive and energetic work environment within a young, collaborative team.
If you are friendly, detail-oriented, and eager to contribute to a forward-thinking organisation, we invite you to apply and become part of the Crystal&Co team.
Reception/Administrative Assistant. Job in London Move Collective Jobs employer: Broughton Group
Crystal&Co is an exceptional employer located in Northwest London, offering a vibrant and inclusive work culture that prioritises professional development and employee well-being. As a Reception/Administrative Assistant, you will enjoy a competitive salary, private healthcare, and flexible working days, all while being part of a dynamic team that values collaboration and celebrates achievements through occasional company events. With excellent public transport access and free on-site parking, Crystal&Co provides a supportive environment for those looking to grow in their careers while making a meaningful impact in the educational services sector.
StudySmarter Expert Advice🤫
We think this is how you could land Reception/Administrative Assistant. Job in London Move Collective Jobs
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Crystal&Co. Understand their values and services so you can show how you fit into their culture and mission.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and administrative tasks. Role-play with a friend or in front of the mirror to boost your confidence.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart outfit will help you feel more confident when greeting your potential future colleagues.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Reception/Administrative Assistant. Job in London Move Collective Jobs
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you align with our values at Crystal&Co.
Tailor Your CV:Make sure to tailor your CV to highlight relevant experience that matches the job description. Focus on your organisational skills and customer service experience, as these are key for the Reception/Administrative Assistant role.
Craft a Catchy Cover Letter:Your cover letter is your chance to make a great first impression. Keep it concise, but make sure to mention why you’re excited about joining our team and how you can contribute to our mission at Crystal&Co.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive, which we love!
How to prepare for a job interview at Broughton Group
✨Know the Company Inside Out
Before your interview, take some time to research Crystal&Co. Understand their services, values, and culture. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Reception/Administrative Assistant, customer service is key. Prepare examples from your past experiences where you successfully handled customer interactions or resolved issues. This will demonstrate your ability to maintain a professional and friendly approach.
✨Practice Your Communication Skills
Strong verbal and written communication skills are essential for this role. Consider practising common interview questions with a friend or in front of a mirror. Focus on speaking clearly and confidently, as well as being polite and professional.
✨Be Ready for Practical Scenarios
Expect to be asked about how you would handle specific situations, like managing multiple tasks at the front desk or dealing with a difficult client. Think through these scenarios beforehand so you can respond thoughtfully and showcase your organisational skills.
