At a Glance
- Tasks: Support vulnerable tenants with housing management and promote their independence.
- Company: Join a dedicated team focused on tenant wellbeing and community support.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
- Other info: Dynamic work environment with a strong focus on teamwork and collaboration.
- Why this job: Make a real difference in people's lives while developing valuable skills.
- Qualifications: Experience in housing or support roles, especially with vulnerable individuals.
The predicted salary is between 30000 - 40000 £ per year.
Provide housing management and tenancy sustainment support to vulnerable tenants, ensuring safe, compliant accommodation and promoting independence while maintaining tenancy obligations.
Key Responsibilities
- Manage a caseload of properties and tenants, ensuring tenancies are sustained in line with agreements and company standards.
- Conduct regular property inspections and risk assessments, ensuring health & safety compliance and addressing maintenance issues promptly.
- Monitor rent and service charge payments, proactively managing arrears and supporting tenants to maximise income and access benefits.
- Provide person‑centred tenancy support to tenants with complex needs, including mental health, learning and physical disabilities.
- Work collaboratively with social care providers, local authorities, and external agencies to support tenant wellbeing and tenancy stability.
- Manage incidents, complaints, anti‑social behaviour, and tenancy breaches in line with company policies, ensuring appropriate action is taken.
- Maintain accurate records, reports, and documentation to meet audit and compliance requirements.
- Support tenant move‑ins, move‑outs, and void management to ensure properties are maintained and re‑let efficiently.
About you
- Experience in housing, supported living, or similar role.
- Experience working with vulnerable individuals (e.g. mental health, learning disabilities).
- Experience managing rent arrears and understanding welfare benefits (e.g. UC, HB, PIP).
- Experience in tenancy or housing management.
- Experience in intensive housing management or supported accommodation.
- Experience liaising with social care professionals and external agencies.
Housing Support Specialist in Reading employer: Broughton Group
As a Housing Support Specialist, you will thrive in a supportive and inclusive work environment that prioritises the wellbeing of both tenants and employees. Our company offers comprehensive training and development opportunities, ensuring you grow in your role while making a meaningful impact in the lives of vulnerable individuals. Located in a vibrant community, we foster collaboration with local agencies, providing a unique chance to engage with diverse stakeholders and enhance your professional network.
