At a Glance
- Tasks: Support vulnerable tenants and manage housing to promote independence and wellbeing.
- Company: Join a dedicated team focused on making a difference in the community.
- Benefits: Competitive salary, flexible working hours, and opportunities for personal growth.
- Other info: Dynamic role with a chance to collaborate with social care professionals.
- Why this job: Make a real impact by helping individuals thrive in their homes.
- Qualifications: Experience in housing support and working with vulnerable individuals is essential.
The predicted salary is between 30000 - 40000 £ per year.
Provide housing management and tenancy sustainment support to vulnerable tenants, ensuring safe, compliant accommodation and promoting independence while maintaining tenancy obligations.
Key Responsibilities
- Manage a caseload of properties and tenants, ensuring tenancies are sustained in line with agreements and company standards.
- Conduct regular property inspections and risk assessments, ensuring health & safety compliance and addressing maintenance issues promptly.
- Monitor rent and service charge payments, proactively managing arrears and supporting tenants to maximise income and access benefits.
- Provide person‑centred tenancy support to tenants with complex needs, including mental health, learning and physical disabilities.
- Work collaboratively with social care providers, local authorities, and external agencies to support tenant wellbeing and tenancy stability.
- Manage incidents, complaints, anti‑social behaviour, and tenancy breaches in line with company policies, ensuring appropriate action is taken.
- Maintain accurate records, reports, and documentation to meet audit and compliance requirements.
- Support tenant move‑ins, move‑outs, and void management to ensure properties are maintained and re‑let efficiently.
About you
- Experience in housing, supported living, or similar role.
- Experience working with vulnerable individuals (e.g. mental health, learning disabilities).
- Experience managing rent arrears and understanding welfare benefits (e.g. UC, HB, PIP).
- Experience in tenancy or housing management.
- Experience in intensive housing management or supported accommodation.
- Experience liaising with social care professionals and external agencies.
Housing and Support Officer. Job in Reading Move Collective Jobs employer: Broughton Group
As a Housing and Support Officer with us in Reading, you will join a dedicated team that prioritises the wellbeing of vulnerable tenants, fostering a supportive and inclusive work culture. We offer comprehensive training and development opportunities to enhance your skills, alongside competitive benefits that promote work-life balance and employee wellbeing. Our commitment to making a positive impact in the community makes this an ideal place for those seeking meaningful and rewarding employment.
