At a Glance
- Tasks: Lead a busy commercial vehicle aftersales operation and drive performance.
- Company: Join a forward-thinking business that values leadership and teamwork.
- Benefits: Enjoy competitive salary, bonus schemes, private medical insurance, and 24 days holiday.
- Other info: Ongoing training and excellent career growth opportunities await you.
- Why this job: Make a real impact in a fast-paced environment while developing your career.
- Qualifications: Experience in a main dealer environment and strong leadership skills required.
The predicted salary is between 60000 - 65000 £ per year.
Full Time Permanent, £60,000 - £65,000 DOE + Bonus & Benefits, Location: Reading, Hours 42.5 - 6am - 10pm, Monday to Friday with call out Techs.
An excellent opportunity has arisen for an experienced Depot Manager to lead a busy commercial vehicle aftersales operation. This role is ideal for a strong leader with main dealer workshop experience who can drive performance, develop teams, and deliver exceptional customer service within a fast‑paced environment. You will take full responsibility for the day‑to‑day running of the depot, overseeing both the service and parts departments while ensuring operational efficiency, compliance, and profitability across the business.
Key Responsibilities- Manage and develop the overall aftersales operation
- Drive profitability across service and parts departments
- Improve workshop efficiency, productivity, and staff utilisation
- Assist with budgeting and financial performance alongside senior management
- Ensure full Health & Safety compliance across the depot
- Lead recruitment, development, and performance management of staff
- Maintain high customer service standards and exceed client expectations
- Implement training and development plans for all depot employees
- Ensure the premises are maintained to a high operational standard
- Monitor warranty and contract processes effectively
- Resolve invoice‑related queries in a timely and professional manner
- Support business development activities and identify growth opportunities
- Participate in operational improvement initiatives and performance campaigns
- Previous experience within a Main Dealer commercial vehicle environment
- Strong leadership and people management skills
- Excellent organisational and communication abilities
- Ability to work under pressure and meet strict deadlines
- Customer‑focused approach with strong problem‑solving skills
- Good understanding of Health & Safety procedures
- IT literate with experience using workshop/dealer systems
- Full UK driving licence required
- HGV licence
- Experience working with commercial vehicle brands
- Knowledge of dealer management systems
- 24 days holiday plus bank holidays
- Option to carry over up to 5 days annual leave
- Company pension contribution up to 5%
- Private medical insurance
- Life assurance
- Bonus and incentive schemes
- Additional wellbeing days
- Ongoing training and career development opportunities
This is a fantastic opportunity for an ambitious Depot Manager looking to join a forward‑thinking business that values leadership, teamwork, and continuous improvement.
Depot Operations Manager. Job in Reading Move Collective Jobs employer: Broughton Group
Move Collective is an exceptional employer that prioritises leadership, teamwork, and continuous improvement within a dynamic work environment in Reading. With competitive salaries, comprehensive benefits including private medical insurance and generous holiday allowances, as well as ongoing training and career development opportunities, we empower our Depot Operations Managers to excel and grow in their roles while delivering outstanding service to our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Depot Operations Manager. Job in Reading Move Collective Jobs
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your leadership style. This will help you showcase how you can drive performance and develop teams effectively.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to operational efficiency and customer service. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Depot Operations Manager. Job in Reading Move Collective Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in managing aftersales operations, especially in a commercial vehicle environment. We want to see how your leadership skills and customer-focused approach can drive performance in our depot.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Depot Operations Manager role. Share specific examples of how you've improved efficiency and exceeded client expectations in previous roles.
Showcase Your Problem-Solving Skills:In your application, don’t forget to mention instances where you’ve tackled challenges head-on. We love candidates who can demonstrate strong problem-solving abilities, especially in high-pressure situations.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Broughton Group
✨Know Your Depot Inside Out
Before the interview, make sure you research the company and its depot operations thoroughly. Understand their values, recent achievements, and challenges they face in the commercial vehicle sector. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Depot Operations Manager, strong leadership is key. Prepare examples from your past experiences where you've successfully led teams, improved performance, or resolved conflicts. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Demonstrate Your Customer Focus
Highlight your customer service skills by sharing specific instances where you've gone above and beyond to meet client expectations. Discuss how you would maintain high standards of service and handle any complaints effectively, as this is crucial for the role.
✨Prepare for Technical Questions
Expect questions related to operational efficiency, compliance, and Health & Safety procedures. Brush up on relevant regulations and best practices in the industry. Being able to discuss these topics confidently will show that you're well-prepared and knowledgeable.
