At a Glance
- Tasks: Provide top-notch patient booking and support in a busy Outpatients department.
- Company: Join a reputable healthcare provider dedicated to patient care.
- Benefits: Gain valuable experience, work Monday to Friday, and enjoy a supportive team environment.
- Other info: Opportunity for career growth in the healthcare sector.
- Why this job: Make a real difference in patients' lives while developing your administrative skills.
- Qualifications: Customer service experience and strong communication skills are essential.
The predicted salary is between 24000 - 28000 £ per year.
Belmont Recruitment are currently seeking experienced candidates for a number of Patient Services Assistant vacancies working with our client based in Lincolnshire. These are temporary assignments for an initial duration of three months, working 37.5 hours per week, Monday to Friday.
The successful candidates will provide a high-quality patient booking and telephone support service within the Outpatients department. This will involve arranging both routine and pathway appointments, updating patient records, managing waiting lists, and ensuring national and local targets are met.
Main Duties:- Handling a high volume of inbound and outbound telephone calls from patients and healthcare professionals
- Booking, amending and cancelling outpatient appointments
- Updating and maintaining accurate patient records using internal systems
- Liaising with clinicians, secretaries and departmental staff to coordinate appointments
- Providing patients with clear and accurate information regarding appointments and waiting times
- Managing clinic cancellations and taking appropriate action to minimise disruption
- Supporting reception and clinic administration where required
- Ensuring all work is completed in accordance with confidentiality, ensuring adherence to data protection and Trust guidelines
- Previous experience working in a customer-focused or office-based administrative role
- Strong telephone handling and communication skills
- Experience booking appointments or managing diaries
- Excellent attention to detail and data entry accuracy
- Ability to prioritise workload and work to tight deadlines
- Proficiency in Microsoft Office, including Outlook and Excel
- Must have DBS clearance (preferably on the Update Service)
If your skills match the above criteria, please apply with your up-to-date CV.
Patient Services Advisor. Job in Kirton Move Collective Jobs employer: Broughton Group
Belmont Recruitment is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. Located in Lincolnshire, our team enjoys a collaborative environment where they can develop their skills while making a meaningful impact on patient care. With flexible working hours and a commitment to maintaining high standards, we ensure that our employees feel valued and empowered in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Patient Services Advisor. Job in Kirton Move Collective Jobs
✨Get In Touch with Local Health Services
Start by reaching out to local hospitals, clinics, and care homes directly. They often have temporary nursing roles that may not be advertised online. Don’t hesitate to pop by for a quick chat or to ask about current openings!
✨Join Nursing Community Groups
Look for local nursing community groups or online forums where temp roles are frequently shared. Whether it’s Facebook groups or platforms like Nursing Times, these can be great places to connect with fellow nurses and discover temp roles through word of mouth.
✨Reach Out to Recruitment Agencies
Get in touch with recruitment agencies specialising in nursing. They often have a list of temporary positions that need filling quickly, and many health services prefer to hire through agencies for short-term roles. Make sure your availability is clear!
✨Showcase Your Flexibility
In the nursing field, flexibility is key, especially for temporary roles. Highlight your willingness to work different shifts and locations when applying through our website. This will make you more attractive to employers looking for quick cover!
We think you need these skills to ace Patient Services Advisor. Job in Kirton Move Collective Jobs
Some tips for your application 🫡
Highlight Your Skills in Patient Care:When applying for a temporary nursing role, make sure to spotlight your specific skills in patient care. This includes any training or certifications you've received, such as Basic Life Support (BLS) or specific nursing specialisations. We want to see how you've applied these skills in real-world situations, so share relevant experiences in your CV.
Reflect Your Adaptability:Temporary roles often require you to hit the ground running, so it’s essential to convey your adaptability. In your cover letter, mention examples of how you’ve quickly adjusted to new environments or challenges in patient care settings. This shows that you're ready to step in and provide support from day one!
Emphasise Availability and Flexibility:For temporary positions, your availability is key! Make sure to state your flexible working hours in your CV and cover letter so Broughton Group knows when you're ready to jump in. This helps them see that you’re committed and prepared to meet their immediate needs.
Personalise Your Application for Broughton Group:Finally, take the time to tailor your application for Broughton Group specifically. Research their values and any recent initiatives they may have. Mention these in your cover letter to show that you’ve done your homework and are genuinely interested in working with them in patient care.
How to prepare for a job interview at Broughton Group
✨Show Your Passion for Patient Care
As a temporary nursing role, it’s crucial to demonstrate your genuine passion for patient care. Talk to the interviewer about experiences where you went above and beyond for patients and how you handle emotional situations – this shows your soft skills are as strong as your technical knowledge.
✨Be Ready for Clinical Scenarios
Expect to face some clinical scenario questions during your interview. You might be asked how you would handle specific patient situations or emergencies. Brush up on your clinical skills and think through a few scenarios so you can talk through your thought process confidently.
✨Highlight Your Adaptability
Temporary roles often mean you're filling in where needed, so emphasise your adaptability during the interview. Share examples of times you’ve quickly adjusted to new teams or practices, which shows you can hit the ground running at Broughton Group.
✨Emphasise Teamwork and Communication
In nursing, being a great team player is essential. Don't just talk about your individual achievements; share instances where you effectively collaborated with other healthcare professionals. This will show how you’ll fit into the team at Broughton Group and contribute positively to patient care.
