At a Glance
- Tasks: Be the go-to person for customers, ensuring smooth service experiences and building strong relationships.
- Company: Join one of the UK's top automotive groups that values its people and customers.
- Benefits: Competitive salary, bonus potential, 25 days leave, and employee discounts.
- Other info: Enjoy ongoing training and a professional atmosphere focused on your development.
- Why this job: Kickstart your automotive career in a fast-paced, supportive environment with growth opportunities.
- Qualifications: Customer service experience and excellent communication skills are essential.
The predicted salary is between 32000 - 39000 £ per year.
Service Advisor - Oxford
£32,000 Basic £39,000 OTE + Excellent Benefits
Full-Time 45 Hours per Week (Including Saturday Mornings on a Rota Basis)
Take the next step in your automotive career with one of the UK's most respected automotive groups - a business that truly values both its customers and its people. Our client is seeking a professional, customer-focused Service Advisor to join their successful Oxford dealership team. This is an exciting opportunity for someone who thrives in a fast-paced environment, enjoys building strong customer relationships, and takes pride in delivering exceptional service from start to finish.
The Role
- Welcoming customers and delivering a first-class front-of-house experience
- Keeping customers fully informed throughout the service and repair process
- Managing bookings, follow-ups, and customer communications proactively
- Advising on vehicle maintenance, repairs, and service plans
- Completing administrative tasks accurately and efficiently
- Building long-term customer relationships through outstanding service and attention to detail
- Working closely with technicians and the wider aftersales team to ensure seamless vehicle handovers and collections
About You
We're looking for someone with excellent customer service skills and a genuine passion for delivering a positive customer experience. You will ideally have:
- Previous experience within the automotive industry or a strong customer service background
- Excellent communication and organisational skills
- The ability to manage multiple tasks and prioritise effectively in a busy environment
- A calm, professional approach under pressure
- Confidence using internal systems and updating customers regularly
- A proactive, team-oriented attitude with strong attention to detail
Most importantly, you'll be someone who takes pride in creating an exceptional experience for every customer, every time.
What's on Offer
- Competitive salary with an achievable bonus structure
- 25 days annual leave plus bank holidays, increasing with service
- Manufacturer training and ongoing career development opportunities
- Life assurance and a contributory pension scheme
- Employee discounts on vehicle purchases, servicing, and lifestyle benefits
- Access to an exclusive rewards and shopping perks platform
- A supportive and professional working environment with genuine progression opportunities
If you're passionate about customer service and looking to build your career with a leading automotive group, we'd love to hear from you.
Automotive Service Advisor. Job in Oxford Move Collective Jobs employer: Broughton Group
Join one of the UK's most respected automotive groups in Oxford, where your career as a Service Advisor will flourish in a supportive and professional environment. With competitive salaries, generous annual leave, and ongoing training opportunities, this company prioritises employee growth and well-being, ensuring you can thrive while delivering exceptional customer service. Experience a workplace that values strong relationships, both with customers and colleagues, making every day rewarding and meaningful.
