E-commerce Customer Service Lead (Onsite) in Nottingham

E-commerce Customer Service Lead (Onsite) in Nottingham

Nottingham Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
Broughton Group

At a Glance

  • Tasks: Lead a team to enhance customer experience in e-commerce.
  • Company: Broughton Group, a dynamic company based in Nottingham.
  • Benefits: 25 days holiday and great career development opportunities.
  • Other info: Join a supportive team and grow your career in a vibrant environment.
  • Why this job: Make a real difference in customer relations and team leadership.
  • Qualifications: Strong e-commerce experience and proactive management skills.

The predicted salary is between 30000 - 40000 Β£ per year.

Broughton Group is looking for a Customer Service Manager (E-commerce) in Nottingham. This role involves leading a small team and enhancing customer experience. The ideal candidate will have strong e-commerce experience and be proactive in managing customer relations.

The successful applicant will oversee a team of 2-3 staff and ensure exemplary service from inquiry to delivery.

Benefits include 25 days holiday and opportunities for career development.

E-commerce Customer Service Lead (Onsite) in Nottingham employer: Broughton Group

Broughton Group is an excellent employer, offering a dynamic work environment in Nottingham where you can lead a dedicated team and make a significant impact on customer experience. With 25 days of holiday and ample opportunities for career development, we foster a culture of growth and support, ensuring that our employees thrive both personally and professionally.

Broughton Group

Contact Details:

Broughton Group Recruitment Team

We think you need these skills to ace E-commerce Customer Service Lead (Onsite) in Nottingham

E-commerce Experience
Team Leadership
Customer Relations Management
Proactive Problem Solving
Customer Service Excellence
Communication Skills
Team Management