At a Glance
- Tasks: Lead a team to enhance customer experience in e-commerce.
- Company: Broughton Group, a dynamic company focused on customer satisfaction.
- Benefits: 25 days holiday and opportunities for career development.
- Other info: Join a supportive team in Nottingham with great career prospects.
- Why this job: Make a real impact on customer service and team growth.
- Qualifications: Experience in e-commerce and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Broughton Group is seeking an experienced Customer Service Manager in Nottingham to enhance customer experience and lead a small team. The successful candidate will manage 2-3 staff, ensuring customers receive excellent service from inquiry to delivery.
The role requires prior experience in e-commerce, strong communication and problem-solving skills, and a commercially minded approach.
Benefits include 25 days holiday and career development opportunities.
E-commerce Customer Service Lead — Growth & Team Impact in Nottingham employer: Broughton Group
Broughton Group is an excellent employer that prioritises employee growth and development, offering a supportive work culture where your contributions directly impact customer satisfaction. Located in Nottingham, the company provides generous benefits such as 25 days of holiday, fostering a healthy work-life balance while empowering you to lead a dedicated team in enhancing the e-commerce experience.
