At a Glance
- Tasks: Provide exceptional customer support in a fast-paced retail environment.
- Company: Well-established organisation known for excellent customer experiences.
- Benefits: Weekly pay, immediate start, and potential for permanent position.
- Other info: Dynamic team environment with opportunities to grow.
- Why this job: Gain valuable experience and develop your customer service skills.
- Qualifications: Strong communication skills and a positive, customer-focused attitude.
The predicted salary is between 12 - 15 £ per hour.
We are seeking a Temporary Customer Service Advisor to provide exceptional support to customers in a fast‑paced retail environment. This role requires strong communication skills and a focus on delivering outstanding service.
Our client is a well‑established organisation within the retail industry, known for its commitment to providing excellent customer experiences. Operating as part of a medium‑sized team, they pride themselves on their professional approach and customer‑focused ethos.
Responsibilities:
- Respond to customer queries via phone and email channels.
- Resolve customer complaints and escape issues when necessary.
- Provide accurate information about products, services, and promotions.
- Process orders, returns, and exchanges efficiently.
- Maintain accurate customer records and update databases as required.
- Collaborate with team members to ensure a seamless customer experience.
- Meet and exceed customer service performance metrics.
- Assist with general administrative tasks to support the customer service department.
Profile:
- Excellent verbal and written communication skills.
- Experience within a customer call handling role would be beneficial.
- Strong problem‑solving abilities and attention to detail.
- Proficiency in using computer systems and customer service software.
- Ability to manage multiple tasks in a busy retail environment.
- A positive attitude and a customer‑focused mindset.
- Flexibility to adapt to changing priorities and schedules.
Job Offer:
- Opportunity to gain valuable experience within the retail industry.
- Immediate start.
- Weekly pay.
- Possibility for temp to perm.
Temporary Customer Service Advisor in North East employer: Broughton Group
Join a well-established organisation in the retail industry as a Temporary Customer Service Advisor, where you will be part of a medium-sized team dedicated to delivering exceptional customer experiences. With a strong focus on professional development and a supportive work culture, this role offers immediate start, weekly pay, and the potential for a permanent position, making it an excellent opportunity for those looking to grow within a dynamic environment.
