At a Glance
- Tasks: Ensure smooth network operations and provide technical support across devices and technologies.
- Company: Join a dynamic ICT department focused on innovation and collaboration.
- Benefits: Competitive salary, additional pay for out-of-hours cover, and professional development opportunities.
- Other info: Opportunity to work in a fast-paced environment with excellent career growth potential.
- Why this job: Make a real impact by enhancing network performance and security in a vital service environment.
- Qualifications: Experience with network systems and a passion for technology are essential.
The predicted salary is between 31537 - 34434 £ per year.
Department: ICT Department
Reports to: ICT Infrastructure Manager
Location: Conwy
Salary: £31,537 to £34,434 and is subject to an additional 8.5% pay allowance for providing out of hours cover upon successful completion of initial training.
Overall Job Purpose
To assist the ICT Infrastructure Manager in the performance of his/her duties and responsibilities on all aspects of networks, fixed and mobile communications and its associated subjects by providing technical knowledge and support across a range of devices and technologies. To provide an initial escalation point to the organisation for networks, fixed and mobile communications. To provide documentation, guidance and support to colleagues in the ICT department and in the user community. To work in a demanding environment where both precision and accountability are critical. To assist the Infrastructure Team with, and work towards NCSC guidance on system best practices and implementing a high level of technical security across all Service technologies.
Principal Duties and Responsibilities
- Ensure the smooth day-to-day running of the network and telecom systems.
- Monitor network performance, trends and events.
- Advise and recommend activities to the ICT Infrastructure Manager on all technical matters concerning the network and communication systems.
- Assist with installations, rectification of faults, repairs and redesigns of the infrastructure.
- Undertake planned maintenance, modification, backup and patching of all network and telecom devices.
- Assist the Infrastructure team with similar system related tasks.
- Assist with the research and development of ICT Infrastructure technologies and assess their impact and suitability for the Service environment.
- Provide support to the other ICT teams for Infrastructure issues.
- Liaise with service respond to Freedom of Information requests.
- Cascade knowledge by the production of documentation, verbal guidance and training to colleagues in the ICT department and in the user community.
- Maintain adequate stocks levels.
- Update and assist with auditing the asset database.
- Participation in a rota to provide support for critical incidents during unsociable hours and weekends.
- Assist the Infrastructure team with projects and tasks when necessary to meet targets, deadlines and provide resilience.
- Any other duties commensurate with the grade and role.
Supervisory Responsibility
Supervision of suppliers, contractors and consultants involved in the provision of goods or services.
Financial Responsibility
None.
Contacts Outside Own Section
All NWFRS staff. Counterparts in other emergency services and local authorities, suppliers, consultants and contractors. On occasions too, members of the public.
Language Requirements
Level 2 Welsh.
Employment Checks / Specific Requirements
NPPV Level Security 2 clearance. Mandatory Training Cisco Certified Network Associate.
Other Working mainly indoors. May be required to visit other sites including those undergoing renovations work. Will be required to work in high security locations.
Network Engineer employer: Broughton Group
As a Network Engineer in Conwy, you will join a dynamic ICT Department that values precision and accountability, offering a supportive work culture where your technical expertise will be recognised and nurtured. With competitive salaries and an additional pay allowance for out-of-hours cover, the company prioritises employee growth through ongoing training and development opportunities, ensuring you stay at the forefront of technology while contributing to critical communication systems that serve the community.
StudySmarter Expert Advice🤫
We think this is how you could land Network Engineer
✨Tip Number 1
Network Engineers, listen up! When you're networking, don't just stick to the usual suspects. Attend industry meetups and tech events to connect with potential employers and fellow engineers. You never know who might be looking for someone with your skills!
✨Tip Number 2
Show off your skills! Create a personal project or contribute to open-source projects that showcase your network engineering expertise. This not only boosts your portfolio but also gives you something tangible to discuss in interviews.
✨Tip Number 3
Don’t underestimate the power of LinkedIn! Make sure your profile is up-to-date and reflects your skills and experiences. Engage with posts related to network engineering and connect with professionals in the field to expand your network.
✨Tip Number 4
Finally, apply through our website! We’re always on the lookout for talented Network Engineers. Tailor your application to highlight how your skills align with our needs, and don’t hesitate to reach out if you have questions about the role!
We think you need these skills to ace Network Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Network Engineer role. Highlight relevant experience and skills that match the job description, like your knowledge of network systems and technical support. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background aligns with our needs. Be sure to mention any specific projects or experiences that showcase your expertise in ICT.
Showcase Your Technical Skills:Don’t forget to highlight your technical skills, especially those related to network performance monitoring and troubleshooting. We’re looking for someone who can hit the ground running, so make it clear how you can support our ICT Infrastructure Manager.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Broughton Group
✨Know Your Networks
Brush up on your networking knowledge, especially around fixed and mobile communications. Be ready to discuss specific technologies you've worked with and how they relate to the role. This shows you’re not just familiar with the basics but can dive into the technical details.
✨Showcase Problem-Solving Skills
Prepare examples of past experiences where you’ve successfully resolved network issues or improved system performance. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewer to follow your thought process.
✨Documentation is Key
Since the role involves providing documentation and guidance, be prepared to discuss how you approach creating clear and concise documentation. Bring examples if possible, as this demonstrates your ability to communicate complex information effectively.
✨Be Ready for Technical Questions
Expect technical questions that test your knowledge of network performance monitoring, fault rectification, and system security best practices. Brush up on NCSC guidelines and be ready to explain how you would implement these in a real-world scenario.
