At a Glance
- Tasks: Lead SAP support, manage incidents, and ensure service quality for a public sector organisation.
- Company: Join a dynamic public sector organisation focused on stability and effective service management.
- Benefits: Competitive daily rate, mostly remote work, and potential contract extensions.
- Other info: Opportunity to work with senior stakeholders and improve service outcomes.
- Why this job: Make a real impact by stabilising and enhancing a legacy SAP environment.
- Qualifications: Experience in SAP support/service leadership and strong stakeholder management skills.
Panoramic Associates are supporting a Public Sector organisation in their search for an experienced SAP Manager to take ownership of day to day SAP service within the organisation on an initial 3-6 month contract with likely extensions to run for the 12 month period. It's a legacy SAP environment. The immediate priority over the next 12 months is to keep the platform stable and well supported/managed while providing confident technical oversight and calm, effective expectation management across the different stakeholders.
You will oversee incident/problem management, vendor performance, stakeholder engagement, and the internal support team, bringing the right blend of hands-on SAP support knowledge and service leadership. You will be working with senior stakeholders, a small internal support team, and a third-party support partner.
Responsibilities:- BAU SAP support leadership stability, service quality, and clear stakeholder communication
- Hands-on SAP support understanding, enough technical depth to
SAP Support Lead in Morley employer: Broughton Group
Panoramic Associates is an excellent employer for those seeking a meaningful role in the public sector, offering a dynamic work culture that prioritises stability and effective communication. With a focus on employee growth, you will have the opportunity to enhance your SAP support skills while managing key stakeholder relationships in a mostly remote environment, allowing for a healthy work-life balance. The company values proactive engagement and provides a supportive atmosphere where your contributions directly impact service quality and stakeholder satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land SAP Support Lead in Morley
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn, especially those in the SAP space. A friendly message can go a long way in getting your foot in the door.
✨Tip Number 2
Prepare for those interviews by brushing up on your hands-on SAP support knowledge. Be ready to discuss specific scenarios where you've tackled issues and managed stakeholders effectively.
✨Tip Number 3
Showcase your communication skills! During interviews, highlight how you've kept stakeholders informed and set expectations in high-pressure situations. This is key for roles like the SAP Support Lead.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace SAP Support Lead in Morley
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the SAP Support Lead role. Highlight your hands-on SAP support experience and any relevant technical knowledge. We want to see how your background aligns with the job description!
Showcase Stakeholder Management:Since stakeholder engagement is key, share specific examples of how you've managed relationships under pressure. We love seeing clear communication and expectation management in action!
Be Specific About Your Experience:When detailing your SAP support exposure, be as specific as possible. Mention the systems you've worked with, the issues you've tackled, and your role in resolving them. This helps us understand your technical depth!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, feel free to connect with Katelin on LinkedIn for a friendly chat!
How to prepare for a job interview at Broughton Group
✨Know Your SAP Inside Out
Make sure you brush up on your SAP knowledge, especially in areas like Finance (FI/CO) and Procurement (MM/SD-MM). Be ready to discuss specific issues you've tackled in the past and how you approached them. This will show that you have the hands-on experience they’re looking for.
✨Master Stakeholder Management
Prepare examples of how you've effectively managed stakeholders in high-pressure situations. Think about times when you had to set expectations or communicate updates clearly. This will demonstrate your ability to build relationships and keep everyone informed, which is crucial for this role.
✨Showcase Your Leadership Skills
Be ready to talk about your experience leading support teams and managing supplier relationships. Highlight any service reviews or contract management you've been involved in. This will help illustrate your capability to oversee incident management and ensure service quality.
✨Communicate Calmly and Confidently
During the interview, practice maintaining a calm and confident demeanour. They’ll be looking for someone who can manage expectations and communicate effectively with both technical teams and stakeholders. Use clear, concise language to convey your points and show that you can handle pressure.
