At a Glance
- Tasks: Welcome candidates and guide them through the exam process with a friendly smile.
- Company: Join a vibrant exam centre in Leeds, easily accessible for everyone.
- Benefits: Earn £14.20 per hour with flexible shifts that fit your schedule.
- Other info: Enjoy a dynamic work environment with shifts available Monday to Sunday.
- Why this job: Perfect for students seeking casual work while gaining valuable customer service experience.
- Qualifications: Customer service experience and excellent communication skills are a must.
The predicted salary is between 14.2 - 14.2 £ per hour.
Working at a busy exam centre in Leeds, easily accessible from mainline stations. There will be a variety of ad‑hoc shifts in Leeds. This would suit a student or semi‑retired person or anyone who wants flexible and casual work. Working hours are 8:15am – 4:30pm, Monday to Sunday.
Responsibilities
- Meeting and greeting candidates as they arrive for their exam
- Escorting them through the exam centre
- Ensuring they arrive at the designated exam room at the right time
Qualifications
- Available to start immediately
- Available to work at weekends
- Experienced in a customer service role such as retail or hospitality
- Have excellent communication skills and able to liaise effectively with a wide range of people
- Excellent time management skills
This role pays £14.20 per hour.
Exam Steward. Job in Leeds Move Collective Jobs in Morley employer: Broughton Group
Join our dynamic team at a bustling exam centre in Leeds, where we prioritise flexibility and a supportive work culture. With competitive pay and the opportunity to work varied shifts, this role is perfect for students or those seeking casual employment, allowing you to balance your commitments while contributing to a vital service in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Exam Steward. Job in Leeds Move Collective Jobs in Morley
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Broughton Group and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Broughton Group and let us see your personality shine through!
We think you need these skills to ace Exam Steward. Job in Leeds Move Collective Jobs in Morley
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Broughton Group.
Get Familiar with Our Brand:Before applying, take some time to learn about Broughton Group and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Broughton Group
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Broughton Group.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Broughton Group will surely appreciate.
