Automotive Warranty Technical Claims Specialist in Morley

Automotive Warranty Technical Claims Specialist in Morley

Morley Full-Time 26700 - 31500 £ / year (est.) No working from home possible
Broughton Group

At a Glance

  • Tasks: Handle vehicle technical claims and provide excellent customer service.
  • Company: Established company with nearly 50 years in the automotive industry.
  • Benefits: Competitive salary, 25 days holiday, private medical insurance, and work-from-home options.
  • Other info: Casual dress, excellent career progression, and supportive work environment.
  • Why this job: Join a dynamic team working with luxury car brands and enjoy a great work-life balance.
  • Qualifications: NVQ Level 2 or 3 in Motor Vehicle Maintenance and relevant experience.

The predicted salary is between 26700 - 31500 £ per year.

Location: Around Leeds area

Salary: from £26,700 (level 2) to £31,500 (level 3) plus overtime and excellent holidays (5 weeks plus Bank Holidays) Monday to Friday.

West Yorkshire - Hybrid/Homeworking.

This role is ideal for a Qualified Motor Vehicle Technician seeking a varied role with a good work-life balance. Must have L2 or L3 NVQ in Maintenance and vehicle repair or equivalent.

Key Responsibilities:
  • Handling Vehicle Technical claims and telephone enquiries from customers, dealerships, and end users.
  • Working with many major motor manufacturers like JLR, Bentley, Aston Martin, McLaren, PSA group, Volvo, and Renault.
  • Using your technical knowledge to authorise claims and negotiate payments for Engine Repairs, mechanical breakdowns, parts, and labour rates, which can involve high values.
Qualifications and Skills Required:
  • City & Guilds Level 3 certificate (or equivalent) in Motor Vehicle Maintenance. (Will consider Level 2 with relevant experience)
  • Previous experience in a Motor Vehicle Technical Environment.
  • Excellent customer service skills.
  • Reasonable IT literacy.

Work Environment: Initially full-time office-based training, followed by the option to work from home.

The employer is a well-established company with nearly 50 years in the industry, known for award-winning vehicle warranty and asset protection products.

Benefits:
  • 25 days holiday plus Bank Holidays.
  • Option to buy additional holidays.
  • Childcare Vouchers.
  • Cyle to Work scheme.
  • Private Medical Insurance.
  • Excellent career progression opportunities.
  • Additional leave.
  • Casual dress.
  • Company pension.
  • Free parking.
  • Life insurance.
  • On-site parking.
  • Sick pay.
  • Work from home.

Job Types: Full-time, Permanent

Automotive Warranty Technical Claims Specialist in Morley employer: Broughton Group

Join a well-established company with nearly 50 years in the automotive industry, offering an excellent work-life balance and a supportive hybrid working environment around Leeds. With competitive salaries, generous holiday allowances, and a strong focus on employee growth, this role as an Automotive Warranty Technical Claims Specialist provides a unique opportunity to work with prestigious motor manufacturers while enjoying a casual dress code and various employee benefits.

Broughton Group

Contact Details:

Broughton Group Recruitment Team

We think you need these skills to ace Automotive Warranty Technical Claims Specialist in Morley

NVQ Level 2 or Level 3 in Maintenance and Vehicle Repair
Technical Knowledge in Motor Vehicle Maintenance
Customer Service Skills
Claims Handling
Negotiation Skills
IT Literacy
Experience in a Motor Vehicle Technical Environment