At a Glance
- Tasks: Build relationships with healthcare teams and deliver engaging training sessions.
- Company: Dynamic healthcare company focused on customer experience and inclusivity.
- Benefits: Competitive hourly rate, hybrid work model, and potential for permanent position.
- Other info: Opportunity for extensive travel across the UK and career growth.
- Why this job: Make a real difference in healthcare while developing your skills in a supportive environment.
- Qualifications: Experience in clinical healthcare or audiology and strong relationship-building skills.
The predicted salary is between 45000 - 65000 £ per year.
Location: Home / Remote
Start date: asap
Hourly rate: 55,000 per year
Duration: 6 months with possible extension to become permanent
Hybrid: 3 days per week to visit UK based clinicians and 2 days working from home
Key Responsibilities:
- Build and nurture strong relationships with clinical teams and healthcare providers.
- Act as a trusted advisor and main point of contact for customers, addressing challenges and providing tailored solutions.
- Deliver engaging and comprehensive clinical training sessions to ensure clinicians are confident in using our features.
- Develop and execute initiatives to increase awareness of the importance of regular ear and hearing checks.
- Conduct regular customer site visits to monitor progress, provide support, and conduct educational workshops.
Your Profile:
- A background in clinical healthcare or audiology, with proven experience in delivering effective training.
- Excellent relationship-building skills, whether over the phone or in-person.
- The ability to analyse data and draw insights to inform customer strategies.
- A proactive and solution-focused mindset, capable of thriving in a fast-paced environment.
- A willingness to travel extensively across the UK, holding a valid UK driving license.
Medical/Customer Experience Specialist - contract. Job in London Move Collective Jobs employer: Broughton Group
At Office Angels, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that values diversity and fosters personal growth. As a Medical/Customer Experience Specialist, you will benefit from a hybrid working model, allowing for flexibility while engaging with healthcare professionals across the UK. With a focus on professional development and a commitment to empowering our employees, we provide a rewarding environment where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Medical/Customer Experience Specialist - contract. Job in London Move Collective Jobs
✨Network with Local Healthcare Professionals
Getting a temporary role in health sciences administration is all about who you know! Hit up local healthcare meetups or professional gatherings to make connections. Chat with people already in the field; they might know about temporary gigs at places like Broughton Group before they even hit the job boards!
✨Leverage University Career Services
If you're still studying or recently graduated, don’t forget about your university's career services. They often have exclusive links to temporary roles in health administration—it's a goldmine for finding opportunities that might not be advertised publicly. Plus, they can help you polish your interview skills!
✨Use Online Job Boards Wisely
When hunting for temporary roles, make sure you’re using job boards that cater specifically to health administration. Websites like NHS Jobs or HealthCareers might have listings for roles at Broughton Group. Set up alerts for new postings, so you jump on any opportunities as soon as they come up!
✨Showcase Your Adaptability in Interviews
Temporary roles often require you to hit the ground running. Use your interviews to highlight any past experiences where you’ve had to adapt quickly, whether it’s in a volunteer position or a past job. This will show Broughton Group you’re ready to step in and make an immediate impact!
We think you need these skills to ace Medical/Customer Experience Specialist - contract. Job in London Move Collective Jobs
Some tips for your application 🫡
Highlight Your Health Sciences Knowledge:When applying for the Medical/Customer Experience Specialist - contract. Job in London Move Collective Jobs at Broughton Group, make sure to showcase any relevant courses or degrees you have in health sciences or related fields. This background helps to demonstrate that you understand the sector and can hit the ground running in a temporary role.
Emphasise Administrative Skills:Since this is an administrative role, it’s essential to highlight your organisational skills, attention to detail, and proficiency with software commonly used in health sciences administration. Mention any specific tools or systems you’ve used, as these can really make you stand out to Broughton Group.
Keep It Concise and Relevant:As this is a temporary role, brevity is key. Make sure your CV is succinct and focuses on your most relevant experiences. Highlight your ability to adapt quickly and learn on the job, which is crucial in a short-term position like this.
Tailor Your Cover Letter:Use your cover letter to express your enthusiasm for the health sciences sector and your interest in the specific tasks you'd be handling at Broughton Group. Being clear about why you're the perfect fit for a temporary position will help demonstrate your motivation and readiness to contribute.
How to prepare for a job interview at Broughton Group
✨Brush Up on Health Regulations
Given that you're diving into health sciences administration, make sure you're well-versed in the latest health regulations and compliance standards. It’s a temporary role, so showing that you’re up to speed with current guidelines will highlight your readiness to hit the ground running for Broughton Group.
✨Demonstrate Your Organisational Skills
In health sciences administration, organisational skills are key. Prepare examples of how you’ve managed multiple tasks or handled administrative challenges in the past. Be ready to speak about your tools—whether that's a particular software or a method of project management—that you use to keep everything in check.
✨Tailor Your Motivation to the Temporary Nature
As this is a temporary position, it’s essential to express your enthusiasm for the role during the interview. Talk about what you aim to learn and how you see this experience fitting into your overall career goals. Employers love to see that you’re eager to contribute, even if it's just for a short time!
✨Prepare for Scenario-Based Questions
You might also encounter scenario-based questions during your interview. Be ready to demonstrate how you'd handle specific administrative challenges in a health setting. Think about common situations in health sciences and formulate your responses beforehand, so you come off as calm and capable when it counts.
