At a Glance
- Tasks: Lead day-to-day freight operations and drive customer service excellence.
- Company: Employee-owned logistics business with a strong focus on collaboration.
- Benefits: Competitive salary, bonus, profit share, and enhanced benefits package.
- Other info: Great opportunity for career progression in a supportive environment.
- Why this job: Join a growing company where your contributions directly impact success.
- Qualifications: Experience in freight forwarding, especially Ocean Freight, is essential.
The predicted salary is between 55000 - 55000 £ per year.
Location: Warrington
Salary: Up to 55,000 + Bonus + Profit Share + Enhanced Benefits Package
Hours: Monday - Friday 8:30 - 17:00pm
An exciting opportunity has arisen for an experienced Freight Operations Manager to join a highly respected, employee-owned freight forwarding and logistics business based in Warrington. This role is ideal for an operationally focused freight professional with strong Ocean Freight experience and a solid understanding of international logistics operations. Exposure to Air Freight operations would also be highly advantageous.
The successful candidate will play a key leadership role within the branch, overseeing day-to-day operational performance, driving customer service excellence, supporting commercial growth, and ensuring operational profitability across the business.
The Opportunity
Joining an employee-owned organisation means every individual has a genuine stake in the success of the business. Alongside a strong salary and bonus structure, employees benefit from profit share schemes, enhanced benefits, and a collaborative, long-term focused culture. This is a fantastic opportunity for an ambitious freight forwarding professional looking to progress their career within a stable and growing business that genuinely values its people.
Key Responsibilities
- Commercial & Financial
- Work closely with the commercial team to support branch revenue and gross profit targets
- Support the delivery and execution of the branch growth strategy
- Drive profitability across Multi Modal operations
- Operations
- Oversee the day-to-day management of branch operations
- Lead and support the Ocean Freight operations team, with additional oversight of Air Freight activity where required
- Ensure customer service levels consistently meet and exceed expectations
- Maintain operational efficiency, productivity, and service quality
- Ensure compliance with internal SOPs, customs procedures, and industry regulations
- Manage shipping line allocations and contract space effectively
- Oversee operational financial processes including month-end preparation, DMR/CIMS workflows, invoicing, and cost control
- Identify and implement operational improvements and best practices
Requirements
- Proven freight forwarding operations management experience
- Strong Ocean Freight operational background is essential
- Air Freight operational experience would be highly advantageous
- Experience managing customer relationships and operational KPIs
- Knowledge of customs processes and international freight compliance
- Excellent leadership and team management skills
- Experience using freight forwarding systems and operational finance processes
Freight Operations Manager. Job in Northenden Move Collective Jobs in Manchester employer: Broughton Group
As an employee-owned freight forwarding and logistics business based in Warrington, we pride ourselves on fostering a collaborative and supportive work culture where every team member has a stake in our success. With a competitive salary, bonus structure, and profit share schemes, we offer not just a job but a meaningful career path for ambitious professionals looking to grow within a stable and thriving environment that values operational excellence and customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Freight Operations Manager. Job in Northenden Move Collective Jobs in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the freight and logistics industry. Attend events, join online forums, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews by researching the company inside out. Understand their operations, values, and recent news. This will help us tailor your answers to show how you can contribute to their success as a Freight Operations Manager.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family. Focus on articulating your experience in Ocean and Air Freight operations clearly. We want you to feel confident and ready to impress when the real interview comes along.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our company. Let’s get you that Freight Operations Manager role!
We think you need these skills to ace Freight Operations Manager. Job in Northenden Move Collective Jobs in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Freight Operations Manager role. Highlight your Ocean Freight experience and any relevant operational achievements. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about freight operations and how you can contribute to our team. Keep it engaging and personal – we love a bit of personality!
Showcase Your Leadership Skills:As a Freight Operations Manager, leadership is key. In your application, share examples of how you've successfully led teams or improved operational efficiency in previous roles. We want to know how you can drive our success!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Broughton Group
✨Know Your Freight Inside Out
Make sure you brush up on your Ocean Freight knowledge, as well as any Air Freight experience you might have. Be ready to discuss specific examples of how you've managed operations in these areas and how you’ve driven profitability in past roles.
✨Showcase Your Leadership Skills
As a Freight Operations Manager, you'll need to demonstrate strong leadership abilities. Prepare to share stories about how you've led teams, improved customer service, and implemented operational efficiencies. Highlight your approach to team management and how you motivate others.
✨Understand the Business Model
Since this is an employee-owned company, it’s crucial to understand their business model and culture. Research their values and be prepared to explain how you can contribute to their collaborative environment and support their growth strategy.
✨Prepare for Operational Scenarios
Expect scenario-based questions that assess your problem-solving skills in freight operations. Think about challenges you've faced in the past and how you overcame them. This will show your ability to maintain operational efficiency and compliance under pressure.
