E-commerce Customer Experience & Ops Coordinator Manchester

E-commerce Customer Experience & Ops Coordinator Manchester

Manchester Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
Broughton Group

At a Glance

  • Tasks: Manage customer enquiries, handle returns, and support warehouse operations.
  • Company: Join a growing fashion brand in Manchester with a friendly vibe.
  • Benefits: Full-time role with a dynamic team and opportunities for growth.
  • Other info: Collaborative work environment with a focus on teamwork.
  • Why this job: Be part of an exciting e-commerce team and enhance customer experiences.
  • Qualifications: Strong communication skills and a passion for customer service.

The predicted salary is between 30000 - 40000 Β£ per year.

Broughton Group is seeking a Customer Service & Operations Coordinator for their Manchester City Centre office. This full-time role is perfect for someone eager to engage in both customer service and operational support within a dynamic e-commerce team.

You will be responsible for managing customer enquiries, handling returns, and supporting warehouse operations, ensuring a memorable experience for every customer.

This position offers the chance to join a growing fashion brand with a friendly and collaborative work environment.

E-commerce Customer Experience & Ops Coordinator Manchester employer: Broughton Group

Broughton Group is an excellent employer, offering a vibrant and collaborative work culture in the heart of Manchester. Employees benefit from opportunities for professional growth within a rapidly expanding fashion brand, alongside a supportive team that values customer engagement and operational excellence. With a focus on creating memorable experiences for customers, this role promises meaningful contributions and a rewarding career path.

Broughton Group

Contact Details:

Broughton Group Recruitment Team

We think you need these skills to ace E-commerce Customer Experience & Ops Coordinator Manchester

Customer Service
Operational Support
Enquiry Management
Returns Handling
Warehouse Operations
E-commerce Knowledge
Communication Skills