At a Glance
- Tasks: Assist in delivering innovative funding solutions and manage client queries.
- Company: Broughton Group, a leader in client services with a focus on innovation.
- Benefits: Competitive salary, supportive team environment, and opportunities for growth.
- Other info: Opportunity to learn and grow in a fast-paced, professional setting.
- Why this job: Join a dynamic team and make a difference in client funding solutions.
- Qualifications: Strong numeric skills, computer literacy, and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
Broughton Group is seeking a professional to assist the Client Manager and Commercial Director in delivering innovative funding solutions while ensuring excellent customer service to clients. The role requires numeric and computer literacy, as well as a strong focus on customer service.
Key responsibilities include:
- Managing client queries
- Conducting system training
- Ensuring compliance with governance and regulatory standards
Client Services Executive, Factoring & Funding in Manchester employer: Broughton Group
Broughton Group is an excellent employer that prioritises employee development and fosters a collaborative work culture. With a strong emphasis on innovation and customer service, employees are encouraged to grow their skills through comprehensive training and support, all while working in a dynamic environment that values compliance and excellence in client relations.
StudySmarter Expert Advice🤫
We think this is how you could land Client Services Executive, Factoring & Funding in Manchester
✨Tip Number 1
Get to know the company inside out! Research Broughton Group's values, services, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle client queries or provide system training. Role-playing these situations can boost your confidence and prepare you for real-life interactions.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and potentially a foot in the door when applying through our website.
✨Tip Number 4
Show off your numeric and computer skills! Be ready to discuss how you've used these skills in past roles. Whether it's managing data or using software, demonstrating your proficiency can set you apart from other candidates.
We think you need these skills to ace Client Services Executive, Factoring & Funding in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in client services and any relevant funding solutions. We want to see how your skills align with the role, so don’t be shy about showcasing your numeric and computer literacy!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about customer service and how you can contribute to our team. Remember, we love innovative thinkers, so let your personality come through!
Showcase Relevant Experience:When filling out your application, focus on your past roles that involved managing client queries or conducting training. We’re looking for examples that demonstrate your ability to ensure compliance and deliver excellent service.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Broughton Group
✨Know Your Numbers
Since the role requires numeric literacy, brush up on your financial knowledge and be prepared to discuss how you've used numbers to solve problems in previous roles. Bring examples of how you’ve managed client queries that involved numerical data.
✨Showcase Your Customer Service Skills
This position is all about excellent customer service. Think of specific instances where you went above and beyond for a client. Be ready to share these stories during the interview to demonstrate your commitment to client satisfaction.
✨Familiarise Yourself with Compliance Standards
Understanding governance and regulatory standards is crucial. Do some research on the relevant regulations in the funding sector. Being able to discuss these confidently will show that you’re serious about compliance and can help the team maintain high standards.
✨Prepare for System Training Questions
As you'll be conducting system training, think about your experience with training others or using software tools. Be ready to explain how you would approach training clients on new systems, and consider any challenges you faced in the past and how you overcame them.
