At a Glance
- Tasks: Manage client cases, book jobs, and ensure excellent customer service.
- Company: Join a leading organisation in a dynamic and supportive environment.
- Benefits: Up to £30,000 salary, performance bonus, private medical, and extra birthday leave.
- Other info: Dog-friendly office, fun social events, and great career progression opportunities.
- Why this job: Be part of a thriving team and make a real difference for clients.
- Qualifications: Organised, proactive, with strong communication skills and CRM familiarity.
The predicted salary is between 28000 - 34000 £ per year.
Location: Middleton
Salary: Up to £30,000 (plus performance based bonus)
Benefits: Performance based bonus, private medical insurance, hybrid working after probation, extra day off for your birthday, career progression.
Are you an organised and proactive individual looking for a dynamic role in a thriving organisation? This company is a leader in their field and is currently seeking a Case Manager to take ownership of clients, booking jobs with the technical team and managing cases through to completion.
What You’ll Do
- Respond to client queries quickly and efficiently, always giving excellent customer service
- Maintaining and updating the CRM system to ensure accurate client information
- Engaging with existing clients through regular communication via phone, email, or in-person meetings
- Producing quotes for clients
- Liaising with the technical team to book in jobs and manage resources
- Track progress against deadlines and keep all relevant parties up to date
- Arranging meetings and calls with prospective clients and the commercial team
- Following up on marketing campaigns to maximise outreach
Who We’re Looking For
- Highly organised, proactive, and able to work autonomously
- Able to work in a busy, fast paced environment with stringent deadlines
- Equipped with strong written and verbal communication skills
- Familiar with CRMs
- Computer literate with excellent attention to detail
- Understanding of a sales‑focused environment and how to effectively support the team.
Perks of the Job
- A salary of up to £30,000 depending on experience + bonus
- Dog‑friendly office – bring your furry friend to work!
- Private Medical
- An extra day off on your birthday
- Fun social events
Office Angels is an employment agency and business. We are an equal‑opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Case Manager. Job in Manchester Move Collective Jobs employer: Broughton Group
Join a thriving organisation in Manchester as a Case Manager, where you will enjoy a competitive salary of up to £30,000 plus performance-based bonuses. With a dog-friendly office, private medical insurance, and opportunities for career progression, this company fosters a dynamic work culture that values inclusivity and employee growth, making it an excellent employer for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Case Manager. Job in Manchester Move Collective Jobs
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Broughton Group!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Broughton Group.
We think you need these skills to ace Case Manager. Job in Manchester Move Collective Jobs
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Broughton Group. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Broughton Group and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Broughton Group. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Broughton Group's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Broughton Group
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Broughton Group.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Broughton Group will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Broughton Group and how you would contribute to adapting HR strategies.
