At a Glance
- Tasks: Ensure accurate job documentation and resolve discrepancies for timely invoicing.
- Company: Join Flowrite, the UK's top Air Conditioning & Refrigeration Company.
- Benefits: Enjoy 23 days annual leave, healthcare cover, and retail discounts.
- Other info: Fully office-based role with opportunities for growth and development.
- Why this job: Be a vital link in a dynamic team and make a real impact.
- Qualifications: Previous admin experience and strong attention to detail required.
The predicted salary is between 25000 - 32000 £ per year.
Flowrite is the UK's leading National Air Conditioning & Refrigeration Company specialising in reactive repair, maintenance and installations within the Leisure & Hospitality, Retail, Commercial and Public sectors.
As a Commercial Administrator, you will report to the Managing Director and play a key role within the Commercial Team, ensuring completed engineer jobs accurately align with client purchase orders and customer portal submissions. This position requires exceptional attention to detail, strong administrative capability, and the confidence to take ownership of queries through to resolution. You will be responsible for identifying discrepancies, resolving them promptly, and ensuring accurate invoicing to support timely payment. You will act as a vital link between engineers, internal departments, and customers to ensure all commercial documentation is accurate, approved, and compliant.
Key Responsibilities- Ensure completed job information matches customer purchase orders and portal data accurately
- Investigate and resolve discrepancies in a timely and professional manner
- Take ownership of commercial queries through to satisfactory resolution
- Process and seek approval for engineer uplift requests efficiently
- Liaise with internal teams and customers to resolve documentation or billing issues
- Support accurate invoicing and assist in achieving timely payment
- Maintain strict confidentiality appropriate to a commercial environment
- Comply with Data Protection legislation and safeguard personal information in line with company policy
- Adhere to all Quality, Environmental, and Health & Safety standards
- Follow Company policies, procedures, and codes of business ethics
- Travel when required for business or training purposes
- Undertake additional duties within the remit of the role as required
- Fully office-based role
- 23 days annual leave plus bank holidays, increasing with length of service up to 26 days
- Healthcare cover and access to retail discounts
- Life Assurance
- Previous experience in an administrative role
- Previous experience working within a busy commercial environment
- Confident and professional communication skills, both written and verbal
- Excellent attention to detail with strong accuracy skills
- Basic numerical ability with good IT proficiency (including Microsoft Office and Excel)
- A strong team player with a proactive and positive approach to work
- Experience measuring work completed and preparing accurate invoices within an engineering or construction environment would be desirable
Commercial Administrator in Maidstone employer: Broughton Group
Flowrite Services Limited is an exceptional employer, offering a supportive work culture that values attention to detail and proactive problem-solving. With comprehensive benefits including healthcare cover, life assurance, and generous annual leave that increases with service, employees are encouraged to grow within the company while contributing to vital projects in the air conditioning and refrigeration sector. Located in a dynamic industry, Flowrite provides a unique opportunity for career advancement and professional development in a collaborative environment.
