Tenant Arrears Officer. Job in Camden Move Collective Jobs in London

Tenant Arrears Officer. Job in Camden Move Collective Jobs in London

London Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Broughton Group

At a Glance

  • Tasks: Maximise debt collection from former tenants and ensure transparency in payments.
  • Company: Join Camden Move Collective, a team dedicated to community support.
  • Benefits: Competitive pay, flexible working options, and opportunities for professional growth.
  • Other info: Dynamic role with potential for career advancement and impactful work.
  • Why this job: Make a real difference in housing stability while developing your skills.
  • Qualifications: Experience in income collection and strong relationship-building skills required.

The predicted salary is between 30000 - 40000 £ per year.

Responsibilities include maximising the collection of debt left by former tenants and ensuring that this debt and all payments made against it are transparent and reportable. Ensure effective management of former tenant credits and build relationships with Local Authorities to avoid the risk of Housing Benefit over-payments post account closure. Work alongside the Housing teams to reduce the amount of debt left by exiting tenants, identifying improvements. Build relationships with Debt Collection Agencies to ensure effective partnership working and cost efficiencies. Improve income recovery through early engagement, tracing tools, legal action and external partners. Reduce debt created at tenancy end by working proactively with Housing teams. Produce high-quality reporting for senior leaders and the Executive Board. Identify risks, gaps and opportunities to strengthen the former tenant arrears process.

Skills and Experience:

  • Experience of success working in an income collection environment.
  • Experience using housing management and income collection systems.
  • Experience producing reports for a range of stakeholders.
  • Ability to build strong relationships, influence effectively and communicate clearly.
  • Ability to interpret and apply policies and procedures in real operational contexts.
  • Strong analytical skills, including creating and verifying reporting and monitoring tools.
  • Proven ability to design new processes that deliver measurable improvements.

Tenant Arrears Officer. Job in Camden Move Collective Jobs in London employer: Broughton Group

At Camden Move Collective, we pride ourselves on being an exceptional employer that values transparency, collaboration, and employee development. Our supportive work culture fosters strong relationships with local authorities and partners, ensuring that our team members have the tools and resources they need to excel in their roles. With competitive pay and opportunities for professional growth, we are committed to making a meaningful impact in our community while providing a rewarding work environment for our employees.

Broughton Group

Contact Details:

Broughton Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Tenant Arrears Officer. Job in Camden Move Collective Jobs in London

Tap into Campus Networks

If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.

Get Certified

Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.

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Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.

Apply Directly and Be Proactive

Don’t shy away from reaching out directly to firms like Broughton Group. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.

We think you need these skills to ace Tenant Arrears Officer. Job in Camden Move Collective Jobs in London

Debt Collection
Income Recovery
Housing Management Systems
Reporting Skills
Relationship Building
Influencing Skills
Communication Skills

Some tips for your application 🫡

Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.

Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Broughton Group.

Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.

Research and Reflect:Before hitting that 'apply' button on Broughton Group's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!

How to prepare for a job interview at Broughton Group

Brush Up on Financial Analysis Skills

Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Broughton Group.

Prepare for Case Studies

Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.

Show Your Passion for Finance

Since this is a full-time position, employers at Broughton Group will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.

Network with Industry Professionals

Before your interview, reach out to current or former Broughton Group employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.